• Hi, Tom!
    Installed the plugin (it seems like everything went well, he installed). However, when attempting to activate it, error 502 flies out. The site is accessible by the https protocol (however, the latter is installed with the help of a crutch in ntksess.Can be from here the problem?). How can I fix it?
    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter Alexander Babaev

    (@babaevan)

    *latter is installed with the help of a «crutch» in file htaccess.
    Thanks to googele.translate to this mistake =)

    Plugin Author Tom

    (@edge22)

    That’s strange – can you check your error_log file for any specific errors?

    Thread Starter Alexander Babaev

    (@babaevan)

    There are no errors. This may be due to the fact that https is not properly configured?

    Plugin Author Tom

    (@edge22)

    Not sure if that would cause a 502.

    Have you checked with your hosting? They might have better error reporting.

    Thread Starter Alexander Babaev

    (@babaevan)

    Have you checked with your hosting? They might have better error reporting.

    Unfortunately, I can not check with my hosting right now.

    Plugin Author Tom

    (@edge22)

    Do you have another host you can test on?

    We haven’t received any reports of this error, so I’m thinking it might be related to your current server.

    Thread Starter Alexander Babaev

    (@babaevan)

    Yes, i have installed and activated plugin on another server (but not https!).

    Plugin Author Tom

    (@edge22)

    Sorry for not getting back to you sooner!

    Are you still having this issue on that one server? https vs http shouldn’t matter (and definitely won’t cause a 502).

    Thread Starter Alexander Babaev

    (@babaevan)

    Unfortunately, yes, the problem has not gone away. From the logs I found out that there was an error
    [core:notice] [pid 580] AH00051: child pid 589 exit signal Segmentation fault (11), possible coredump in /etc/apache2

    Plugin Author Tom

    (@edge22)

    Hmm, that doesn’t seem like a coding error. Are there any other errors in there?

    Thread Starter Alexander Babaev

    (@babaevan)

    No other errors…

Viewing 11 replies - 1 through 11 (of 11 total)
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