Hi, On trying to create a package I get a system permission failure on public_html/wp-snapshots. I can't see a file or folder wp-snapshots anywhere in public_html and am unsure what this directory is for. So I thought I'd exclude it via settings - but permissions still fail. (I figure it's possibly part of Duplicator so probably not a good idea to exclude but hey, I'm just trying to get this to work)
Also I get a fail on Open Base Dir, and am unable to get my host to change this... complicated hosting / sub-hosting arrangement. So... if I can get past the wp-snapshot issue, I'll still have the Open Base Dir issue - is it worth giving it a go anyways?
thanks, hoping you can help,
Cathryn in Darwin.