Title: WP Raffle issues
Last modified: January 27, 2021

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# WP Raffle issues

 *  [pinkhippogiveaways](https://wordpress.org/support/users/pinkhippogiveaways/)
 * (@pinkhippogiveaways)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wp-raffle-issues/)
 * WP Raffle ticket generator does not work! I have opened 3 tickets with them to
   get sorted and they still haven’t. WP have sent all the logs / info and still
   not working. The raffle does not allow the questions to work (paid for platinum)
   keeps dropping out – stopping people from allowing it to work, knocked the home
   page down and still waiting for a response some 2/3 days later!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwp-raffle-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [WP Raffle](https://wordpress.org/support/users/wpraffle/)
 * (@wpraffle)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wp-raffle-issues/#post-13963802)
 * Hi – I am sorry you do not like that we work USA hours. We have refunded your
   money and had refunded your order BEFORE you wrote this. As we have told you 
   many times, you are using wordpress.com – that is different and that is RESTRICTED
   vs open wordpress.org. WordPress.com has a list of many plugins that are not 
   allowed. This plugin is complicated and needs to integrate with various parts
   of wordpress that wordpress.com does not support.
 * Also- all tickets were responded to the same or next day. You never waited 3 
   days for support. I am sorry that you feel we should be available 24/7. Note 
   that we are responding to you at 5AM our time.
 *  [stevepullan](https://wordpress.org/support/users/stevepullan/)
 * (@stevepullan)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/wp-raffle-issues/#post-14297593)
 * I have the same problem. No where did I see that it only works on .org version
   of wordpress. I have the plugin installed and the question element won’t work.
   I have waited 3 days for support too, and no reply? Help would be appreciated
   as my site had gone live and is now in limbo.
 *  [WP Raffle](https://wordpress.org/support/users/wpraffle/)
 * (@wpraffle)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/wp-raffle-issues/#post-14298133)
 * Hi Steve. I apologize, I am not showing any unanswered support tickets. We are
   not allowed to respond to support for paid versions on this forum.
 * Our bronze version works fine on wordpress.com, but our paid versions require
   functions that wordpress.org hosting does not allow. We have a few places on 
   our website that indicate that. I will look at having our team make that more
   prominent.
 * If you will email us your support ticket number to [info@wpraffle.com](https://wordpress.org/support/topic/wp-raffle-issues/info@wpraffle.com?output_format=md),
   I will make sure one of our support team with get back to you asap.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WP Raffle issues’ is closed to new replies.

 * ![](https://ps.w.org/raffle-ticket-generator/assets/icon-256x256.jpg?rev=3098434)
 * [Raffle Ticket Generator - Woocommerce](https://wordpress.org/plugins/raffle-ticket-generator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/raffle-ticket-generator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/raffle-ticket-generator/)
 * [Active Topics](https://wordpress.org/support/plugin/raffle-ticket-generator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/raffle-ticket-generator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/raffle-ticket-generator/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [WP Raffle](https://wordpress.org/support/users/wpraffle/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/wp-raffle-issues/#post-14298133)
 * Status: not resolved