Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » WP Plugin not working

  • Resolved gediweb

    (@gediweb)


    The plugin is not working. I got a few error email notifications about it and spam emails and spam comments started coming in.

    email message: https://prnt.sc/wig9xo

    How can I fix?

    • This topic was modified 1 year, 7 months ago by gediweb.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gediweb

    (@gediweb)

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Please delete the picture with your access key from the public access

    Could you try to deactivate the plugin with “Complete deactivation” option enabled and then delete it?

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)

    2. Check the last settings “Complete deactivation” and save changes.

    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.

    4. Then delete it.

    5. Install the latest version of the plugin from the WordPress catalog

    Are there any errors after saving settings?

    Thread Starter gediweb

    (@gediweb)

    Looks like that worked! all green checkmarks now.

Viewing 3 replies - 1 through 3 (of 3 total)
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