Support » Fixing WordPress » wp plugin installer not working

  • My word press plugin install is not working.
    I tried using the wp add plugin button to install s2members as well as several different plugins and each time got the same error message when I tried to activate: Fatal error: Maximum execution time of 10 seconds exceeded in /home/a8024924/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 172

    I replaced the Content – Plugins folder, same result

    I installed the files manually with Filezilla. The files shows up in the File Manager but not in the wp installed plugins tab.

    I using
    Please help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p


    – try increasing memory available for php.

    If that does not help, try:

    -deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    The limitations of server problems, please try to ask your hosting support where you put your website. so it’s not a problem script wordpress



    Thanks for help, colleagues.
    Tara, I really think I need to increase memory available for php, and I understand the information in the link, but I don’t how/where to go to make the adjustment in memory allocation. Help, again?

    Moderator t-p


    There are also, numereous threads that deal with this topic. For example:

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘wp plugin installer not working’ is closed to new replies.