WP-Piwik do not connect

I have the same problem.
Here is the test script.
I have tried several things from the expert mode already.
– clear cache
– fopen
– and other settings
No success so far.
Any idea what’s going wrong? Thanks!
Michael

Thanks for your support.
Still no success. mod_security is deactivated.
I’m looking at my server log files but I have no clue what to look for.

For your information, I have been using this plugin for 2 years now and it always worked. I don’t know when this problem started so I don’t know if it came with an update of your plugin or any other update.

Right now I have manually inserted the tracking code but I would of course prefer that the plugin works automatically.

Michael

Test 1/3: global.getPiwikVersion

array(2) {
[“result”]=>
string(5) “error”
[“message”]=>
string(44) “Class Piwik\FrontController does not exists.”
}

Just had a quick online session with my webhost, they did something to the php version and all working fine now

I maybe have narrowed down the/my problem.
My Piwik was running on https. I have now just changed my provider and while I wasn’t on https yet, the connection problem was gone. I have now switched to https on the new server and after that I again couldn’t connect anymore.

I have the same problem ,too.
I have tried clear cache and reset WP-Piwik,
but WP-Piwik still show error message:
WP-Piwik 1.0.6 was not able to connect to Piwik using your configuration. During connection the following error occured:
Operation timed out after 5008 milliseconds with 0 bytes received.

Run the test script and get the following

WP-Piwik 1.0.6
Mode: http

Test 1/3: global.getPiwikVersion

bool(false)

array(2) {
  [0]=>
  string(0) ""
  [1]=>
  string(144) "http://192.168.6.16/piwik/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3Dn%2Fa&token_auth=..."
}

Test 2/3: SitesManager.getSitesWithAtLeastViewAccess

bool(false)

array(2) {
  [0]=>
  string(0) ""
  [1]=>
  string(221) "http://192.168.6.16/piwik/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3Dn%2Fa&urls[1]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3Dn%2Fa&token_auth=..."
}

Test 3/3: SitesManager.getSitesIdFromSiteUrl

bool(false)

array(2) {
  [0]=>
  string(0) ""
  [1]=>
  string(336) "http://192.168.6.16/piwik/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3Dn%2Fa&urls[1]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3Dn%2Fa&urls[2]=method%3DSitesManager.getSitesIdFromSiteUrl%26idSite%3Dn%2Fa%26url%3Dhttp%3A%2F%2F192.168.6.16%2Fwordpress&token_auth=..."
}

array(2) {
  ["global_settings"]=>
  array(57) {
    ["revision"]=>
    string(10) "2016010901"
    ["last_settings_update"]=>
    string(10) "1456296132"
    ["piwik_mode"]=>
    string(4) "http"
    ["piwik_url"]=>
    string(26) "http://192.168.6.16/piwik/"
    ["piwik_path"]=>
    string(0) ""
    ["piwik_user"]=>
    string(0) ""
    ["piwik_token"]=>
    string(3) "set"
    ["auto_site_config"]=>
    string(1) "1"
    ["default_date"]=>
    string(9) "yesterday"
    ["stats_seo"]=>
    string(1) "0"
    ["dashboard_widget"]=>
    string(8) "disabled"
    ["dashboard_chart"]=>
    string(1) "0"
    ["dashboard_seo"]=>
    string(1) "0"
    ["toolbar"]=>
    string(1) "0"
    ["capability_read_stats"]=>
    array(5) {
      ["administrator"]=>
      string(1) "1"
      ["editor"]=>
      string(1) "0"
      ["author"]=>
      string(1) "0"
      ["contributor"]=>
      string(1) "0"
      ["subscriber"]=>
      string(1) "0"
    }
    ["perpost_stats"]=>
    string(1) "0"
    ["plugin_display_name"]=>
    string(8) "WP-Piwik"
    ["piwik_shortcut"]=>
    string(1) "0"
    ["shortcodes"]=>
    string(1) "0"
    ["track_mode"]=>
    string(8) "disabled"
    ["track_codeposition"]=>
    string(6) "footer"
    ["track_noscript"]=>
    string(1) "0"
    ["track_nojavascript"]=>
    string(1) "0"
    ["proxy_url"]=>
    string(0) ""
    ["track_content"]=>
    string(8) "disabled"
    ["track_search"]=>
    string(1) "0"
    ["track_404"]=>
    string(1) "0"
    ["add_post_annotations"]=>
    string(1) "0"
    ["add_customvars_box"]=>
    string(1) "0"
    ["add_download_extensions"]=>
    string(0) ""
    ["set_download_extensions"]=>
    string(0) ""
    ["disable_cookies"]=>
    string(1) "0"
    ["limit_cookies"]=>
    string(1) "0"
    ["limit_cookies_visitor"]=>
    string(8) "34186669"
    ["limit_cookies_session"]=>
    string(4) "1800"
    ["limit_cookies_referral"]=>
    string(8) "15778463"
    ["track_admin"]=>
    string(1) "0"
    ["capability_stealth"]=>
    array(0) {
    }
    ["track_across"]=>
    string(1) "0"
    ["track_across_alias"]=>
    string(1) "0"
    ["track_feed"]=>
    string(1) "0"
    ["track_feed_addcampaign"]=>
    string(1) "0"
    ["track_feed_campaign"]=>
    string(4) "feed"
    ["track_heartbeat"]=>
    string(1) "0"
    ["cache"]=>
    string(1) "1"
    ["http_connection"]=>
    string(4) "curl"
    ["http_method"]=>
    string(4) "post"
    ["disable_timelimit"]=>
    string(1) "0"
    ["connection_timeout"]=>
    string(1) "5"
    ["disable_ssl_verify"]=>
    string(1) "0"
    ["piwik_useragent"]=>
    string(3) "php"
    ["piwik_useragent_string"]=>
    string(8) "WP-Piwik"
    ["track_datacfasync"]=>
    string(1) "0"
    ["track_cdnurl"]=>
    string(0) ""
    ["track_cdnurlssl"]=>
    string(0) ""
    ["force_protocol"]=>
    string(8) "disabled"
    ["update_notice"]=>
    string(7) "enabled"
  }
  ["settings"]=>
  array(6) {
    ["name"]=>
    string(0) ""
    ["site_id"]=>
    string(3) "n/a"
    ["noscript_code"]=>
    string(0) ""
    ["tracking_code"]=>
    string(0) ""
    ["last_tracking_code_update"]=>
    string(1) "0"
    ["dashboard_revision"]=>
    string(1) "0"
  }
}