WP-Piwik 0.10.0.6 could not connect to server

Resolved

(@mrmoe)

Hi there,

i’m trying to install a new blog on my server.

But the Plugin refuses to connect.

WP-Piwik 0.10.0.6
Mode: http

Test 1/3: global.getPiwikVersion<br />
<b>Warning</b>:  Missing argument 2 for WP_Piwik\Request::register(), called in /www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Admin/Settings.php on line 600 and defined in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request.php</b> on line <b>15</b><br />

<br />
<b>Warning</b>:  Invalid argument supplied for foreach() in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request.php</b> on line <b>62</b><br />
<br />
<b>Warning</b>:  array_unshift() expects parameter 1 to be array, null given in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request/Rest.php</b> on line <b>48</b><br />
<br />
<b>Warning</b>:  array_unshift() expects parameter 1 to be array, null given in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request/Rest.php</b> on line <b>49</b><br />
bool(false)

Test 2/3: SitesManager.getSitesWithAtLeastViewAccess<br />
<b>Warning</b>:  Missing argument 2 for WP_Piwik\Request::register(), called in /www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Admin/Settings.php on line 605 and defined in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request.php</b> on line <b>15</b><br />

<br />
<b>Warning</b>:  Invalid argument supplied for foreach() in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request.php</b> on line <b>62</b><br />
<br />
<b>Warning</b>:  Invalid argument supplied for foreach() in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request.php</b> on line <b>62</b><br />
<br />
<b>Warning</b>:  array_unshift() expects parameter 1 to be array, null given in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request/Rest.php</b> on line <b>48</b><br />
<br />
<b>Warning</b>:  array_unshift() expects parameter 1 to be array, null given in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request/Rest.php</b> on line <b>49</b><br />
bool(false)

Test 3/3: SitesManager.getSitesIdFromSiteUrl

<br />
<b>Warning</b>:  Invalid argument supplied for foreach() in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request.php</b> on line <b>62</b><br />
<br />
<b>Warning</b>:  Invalid argument supplied for foreach() in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request.php</b> on line <b>62</b><br />
<br />
<b>Warning</b>:  array_unshift() expects parameter 1 to be array, null given in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request/Rest.php</b> on line <b>48</b><br />
<br />
<b>Warning</b>:  array_unshift() expects parameter 1 to be array, null given in <b>/www/htdocs/.../wp-content/plugins/wp-piwik/classes/WP_Piwik/Request/Rest.php</b> on line <b>49</b><br />
bool(false)

The piwik server as well as the wp-piwik plugin is used on several other wordpress blogs. Everything is up to date and the settings seem to be the same.

Could you help?

Thanks in andvance
moe

https://wordpress.org/plugins/wp-piwik/

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author braekling
(@braekling)

8 years, 11 months ago
Can you please enable logging and post the results here?
1. Open wp-piwik/config.php and change
  define ( 'WP_PIWIK_ACTIVATE_LOGGER', 0 );
  to
  define ( 'WP_PIWIK_ACTIVATE_LOGGER', 2 );
2. Make sure the folder wp-piwik/logs is writable.
3. Run the test script again.
4. Copy and paste the contents from the log file store in wp-piwik/logs here. Important: Please remove your auth token if it’s shown there!
5. Deactivate the logging again (define ( 'WP_PIWIK_ACTIVATE_LOGGER', 0 );).
Thank you!
Thread Starter mr.moe
(@mrmoe)

8 years, 11 months ago
Hi,

I updated to the most recent version but the result is the same.
I replaced the hostnames with …
```
[ 0.000 sec] Logging started -------------------------------
[ 0.001 sec] Store default settings
[ 0.001 sec] Load settings
[ 0.005 sec] No settings changed yet
[ 0.149 sec] Perform request: global.getPiwikVersion
[ 0.201 sec] Result string:
[ 0.201 sec] Perform request: method=SitesManager.getSitesWithAtLeastViewAccess
[ 0.248 sec] Result string:
[ 0.249 sec] Perform request: method=SitesManager.getSitesIdFromSiteUrl&url=http://test....com
[ 0.299 sec] Result string:
[ 0.300 sec] Perform request: global.getPiwikVersion
[ 0.346 sec] Result string:
[ 0.348 sec] Perform request: method=SitesManager.getSitesIdFromSiteUrl&url=http://test....com
[ 0.394 sec] Result string:
[ 0.394 sec] Tried to identify current site, result: b:0;
[ 0.395 sec] Perform request: global.getPiwikVersion
[ 0.442 sec] Result string:
[ 0.442 sec] Get Piwik ID: WordPress site http://test....com = Piwik ID
[ 0.443 sec] Perform request: method=SitesManager.getSitesWithAtLeastViewAccess
[ 0.489 sec] Result string:
[ 2.182 sec] Logging finished ------------------------------

WP-Piwik 0.10.0.7
Mode: http

Test 1/3: global.getPiwikVersion

bool(false)

array(2) {
  [0]=>
  bool(false)
  [1]=>
  string(152) "https://www.....de/piwik/?module=API&method=API.getBulkRequest&format=php&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3D&token_auth=..."
}

Test 2/3: SitesManager.getSitesWithAtLeastViewAccess

bool(false)

array(2) {
  [0]=>
  bool(false)
  [1]=>
  string(224) "https://www.....de/piwik/?module=API&method=API.getBulkRequest&format=php&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3D&urls[1]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3D&token_auth=..."
}

Test 3/3: SitesManager.getSitesIdFromSiteUrl

bool(false)

array(2) {
  [0]=>
  bool(false)
  [1]=>
  string(330) "https://www.....de/piwik/?module=API&method=API.getBulkRequest&format=php&urls[0]=method%3DAPI.getPiwikVersion%26idSite%3D&urls[1]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3D&urls[2]=method%3DSitesManager.getSitesIdFromSiteUrl%26idSite%3D%26url%3Dhttp%3A%2F%2Ftest.....com&token_auth=..."
}
```
Thanks for your help!
moe
Plugin Author braekling
(@braekling)

8 years, 11 months ago

Ok, some thoughts:

– Is your SSL certificate valid and not self-signed? Otherwise try the “Disable SSL peer verification” setting (see expert settings).

– Is the new blog running on the same server than the previous blogs which work with WP-Piwik? If not: Maybe this server uses some restrictions like mod_secure?

Thread Starter mr.moe
(@mrmoe)

8 years, 11 months ago

It’s a startssl issuer certificate which works in all browsers and on nearly any server. Never the less I tried it with SSL peer verification disabled with the same outcome.

In this case the blog is running on a different server than my other blogs as well as piwik. But I didn’t find any mod_secure on the current server.
Plugin Author braekling
(@braekling)

8 years, 11 months ago
Yes, a startssl certificate should work – I’m also using one of their certs.
- So your other blogs are working with WP-Piwik and Piwik… and only this one (on another server) does refuse the connection?
- Do your other blogs run on the same server than Piwik?
- Do you have access to the new blog server’s log files? Maybe they can give a hint. (Run the WP-Piwk test script and check your warning or error log afterwards.)
Thread Starter mr.moe
(@mrmoe)

8 years, 11 months ago

All correct but I don’t have access to the error_logs and redirecting them with htaccess doesn’t seem to work.

Plugin Author braekling
(@braekling)

8 years, 11 months ago

Can you contact your hoster?

WP-Piwik is not able to establish a http connection to your Piwik server. Outgoing http calls seem to be blocked some way. There can be many reasons. If mod_secure is not enabled in your Apache configuration, maybe the firewall is configured to block outgoing calls on port 80 and/or 443?

Thread Starter mr.moe
(@mrmoe)

8 years, 11 months ago

I’ll try to contact my hoster

Great thanks for your nice tool and your help!

Viewing 8 replies - 1 through 8 (of 8 total)

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