Wp Mobile Menu Display Issue

  • Resolved maurotee

    (@maurotee)


    2 years, 9 months ago

    Hi There,

    I am using the free version of this plugin.
    Sometimes randomly, the website shows the old ( previous ) nav bar and menu.

    If we click on the image header logo, we have been redirected to the homepage with the wrong header.
    I remove from the settings every theme details about that.

    Any suggestions?

    Thanks!!

    • This topic was modified 2 years, 9 months ago by maurotee.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    2 years, 9 months ago

    Hi @maurotee,

    Apologize for the delay. Any inconsistency like the one you described can be somehow cache-related if you have a cache plugin.

    I tried to replicated by pressing the logo but it always loads the homepage without any issues.

    By the way, your implementation of WP Mobile Menu looks really great.

    Any chance I can showcase it on our site?
    https://www.wpmobilemenu.com/customers/

    perties

    (@perties)

    2 years, 8 months ago

    I have the same problem. Sometimes the entire banner is missing. Than suddenly it appears back. I tried to delete cache and it did not help.

    Plugin Author Rui Guerreiro

    (@takanakui)

    2 years, 8 months ago

    Hi @perties,

    Can you explain further the issue you are facing and also the site URL where it’s happening?

    If possible open your own ticket so the original author of this topic won’t be notified of our replies.

    Thanks

    Thread Starter maurotee

    (@maurotee)

    2 years, 8 months ago

    Hi Rui,

    thanks for your reply, when you replied to me, the issue seems to be solved.
    Unfortunately, now, at the first open the website at the link mentioned above appear the theme default header. When you go to navigate in other pages the mobile menu start to work.

    As I explained before, it is a random problem.

    Any other suggestion?

    After this solution i will ask to my client the “approval for pubblication” on your website.

    Plugin Author Rui Guerreiro

    (@takanakui)

    2 years, 7 months ago

    Hi @maurotee,

    Sorry for my delay, I didn’t saw your reply earlier.

    Are you still experiencing the issue?
    Can you confirm that you have a cache plugin?

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    2 years, 7 months ago

    Will close the topic for now. Let me know if necessary.

    Thread Starter maurotee

    (@maurotee)

    2 years, 6 months ago

    Hi Rui,

    apologize for my late answer.
    The issue appears again, randomly.

    Is there any incompatibility with the 5.8.0 WP version?
    Any other solution?

    At this moment the menu works on subpages but it doesn’t work on the homepage as well.

    Plugin Author Rui Guerreiro

    (@takanakui)

    2 years, 6 months ago

    Hi @maurotee,

    If it is something randomly according to my experience it is a cache issue.
    What cache mechanisms are you using on that site?

    Plugin Author Rui Guerreiro

    (@takanakui)

    2 years, 5 months ago

    Will close the topic for now.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Wp Mobile Menu Display Issue’ is closed to new replies.