Support » Requests and Feedback » WP Media library fails to recognize uploaded files

  • Problem: The WordPress Media library fails to recognize existing files already uploaded to the blog/wp-content/uploads folder on my server.

    Background
    * A 16 MB file fails to upload to the WordPress Media library using the multi-file Media and browser uploaders.

    * php.ini settings at my server are appropriate:
    – ; Maximum allowed size for uploaded files.
    upload_max_filesize = 128M
    – memory_limit = 64M

    * As a possible work-around, I uploaded files directly to the blog/wp-content/uploads using FTP. However, the WordPress Media library fails to see those uploaded files.

    Request: Please create a way to force the WordPress Media library to recognize files already uploaded to blog/wp-content/uploads on users servers.

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