Support » Plugin: WP Mautic » WP Mautic – Post Comment on Blog

  • Hello,
    Ii need to understand how to send to Mautic information when a user Post a Comment
    on Blog.
    Which kind of feature is better? Tags or anything else?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author shulard

    (@shulard)

    Hello @rainolf,

    Actually it depends what you need to do with the tracking information. If you need to know if a user as already commented or not, using tag can be powerful. If you need more granularity on the data, using specific URL for each comment or post then track a page view is the better way for me.

    Are you using the plugin functions to accomplish that or custom code ?

    Hello @shulard,
    i’m currently preparing a test environment in order to make some benchmarks

    What i trying to do is to trgger specific actions when a user post a comment.
    I’ve tried to do it with tags and i can see that Mautic creates to events.
    One with a name of the page visited and one with only the link and the tag created so seems it creates 2 events almost for the same situation.

    In WordPress i have built in “Post Comment” feature so i guessing how to fire an event only when a user make a comment on a blog post.

    Is anywhere documentations or howtos in order to have a better understanding on this?

    Thank you

    Plugin Author shulard

    (@shulard)

    Hello,

    In the plugin there isn’t any feature at the moment to trigger an event on demand. The events are sent to Mautic from the global tracker tag and the specific content elements (tags, forms…).

    We are working on a more in-depth integration with Mautic inside a GitHub issue : https://github.com/mautic/mautic-wordpress/issues/62.
    When this will be merged, you’ll be able to interact from the PHP side with your Mautic instance.

    The plugin injects the JavaScript tracker in all website’s pages. You’ll see all the visited URL, I guess you can detect who has made a comment from that side with filters in Mautic admin.

    Hello,
    sounds good.

    Waiting for that time…

    Thanks

    Plugin Author shulard

    (@shulard)

    Hello,

    Sorry about the delay here, but we haven’t found the time to finalize that API integration.

    We’ll work on it ASAP, I mark this thread as a non support question. When published, it’ll be announced on the Support forum and Mautic Slack.

Viewing 5 replies - 1 through 5 (of 5 total)
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