Support » Plugin: WP-Matomo Integration (WP-Piwik) » WP-Matomo 1.0.20 Update: Interrupts connection to website

  • Resolved thobbes

    (@thobbes)


    Hi,

    many thanks for the WP-Matomo plugin, which is worked very well on our website until the update to the new 1.0.20 version.

    Unfortunately we cannot connect to our Matomo installation. With the following settings from the “Connect to Matomo” menue the plugin worked fine before the update:

    Matomo Mode: self-hosted (http API, Standard)
    Matomo URL: https://analytics.our-matomo-domain.de/
    Auth-Token: 544uhgfrzxxxxxxxxxx

    The displayed error message of the plugin is: “WP-Matomo 1.0.20 was not able to connect to Matomo using your configuration. During connection the following error occured: Could not resolve host: .innocraft.cloud”

    Is there any help on the problem for me?

    THX in advanced … best wishes Tom

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