If you have FTP access, login to your server and go to your wp-content > plugins folder.
Delete the next-gen folder and then try again.
Thread Starter
ftcros
(@ftcros)
There’s a small problem… ftp will not accept my regular password.
Thread Starter
ftcros
(@ftcros)
Also it seems there is no ftp or sftp access at all. That and there’s no contact with a tech available save your self
You need to contact your hosting company re: FTP access.
Thread Starter
ftcros
(@ftcros)
FTP access gained but no folder for next-gen found per instructions “If you have FTP access, login to your server and go to your wp-content > plugins folder.
Delete the next-gen folder and then try again.”
Hi,
Anyone can help……
We are using wordpress for our company website.
Recently our new web hosting provider upgraded our wordpress(older version on Jun’2010) to wordpress 3.5.1.
So our theme for login is not working with this newer version.
What can i do for this……
Is any new theme for this login page available or we need to downgrage our wordpress to older version?
because i checked on wordpress theme installation page, it is showing the theme will work until version 3.4.2.
if any help greatly appreciate….
Thank you,
sanira.
Sanira – you need to start a new thread – your question is not the same and it’s rude to hijack someone else’s thread. Please do so here:
http://wordpress.org/support/forum/how-to-and-troubleshooting