Support » Plugin: WP Instagram Widget » WP Instagram Plugin is Not Working

  • Hello, Scott! I’m Evelyn, one of the owner of [ redundant link removed ], I use Theme Kingdom theme on it. I really thank you a lot for creating this plugin.

    Anyway, WP Instagram Plugin is not working right on my site since few weeks ago. I tried to put my Instagram account ‘@kroma.id’ and the pictures didn’t show up. Meanwhile if I put another name, it works perfectly. I’ve asked the developer but we both can’t find any solution.

    I am hoping for help. I really appreciate it! Thank you.

    • This topic was modified 1 year, 8 months ago by evelyngasman.
    • This topic was modified 1 year, 8 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Scott

    (@scottsweb)

    I tested your username locally on my WordPress site and both @kroma.id and kroma.id work as expected.

    From looking at your site you are attempting to use a shortcode [instagram-feed user="kroma.id"]

    This plugin does not use shortcodes. You should see a widget called “Instagram” that you need you use.

    What I mean is, if I put ‘@kroma’ then the picture will show up.

    Screen-Shot-2018-12-10-at-11-03-24-AM

    But, if I put ‘@kroma.id’ nothing can be seen.

    Screen-Shot-2018-12-10-at-11-03-45-AM

    How could you explain this to me? Or help me going through the backend? I really have no idea 🙁

    Plugin Author Scott

    (@scottsweb)

    Those widget settings screenshots make it look like you are using a different widget. Can you double check you have opened this against the right plugin?

    Plugin Author Scott

    (@scottsweb)

Viewing 4 replies - 1 through 4 (of 4 total)
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