Support » Plugin: WP Instagram Widget » WP Instagram Plugin is Not Working

  • Hello, Scott! I’m Evelyn, one of the owner of [ redundant link removed ], I use Theme Kingdom theme on it. I really thank you a lot for creating this plugin.

    Anyway, WP Instagram Plugin is not working right on my site since few weeks ago. I tried to put my Instagram account ‘’ and the pictures didn’t show up. Meanwhile if I put another name, it works perfectly. I’ve asked the developer but we both can’t find any solution.

    I am hoping for help. I really appreciate it! Thank you.

    • This topic was modified 3 years, 1 month ago by evelyngasman.
    • This topic was modified 3 years, 1 month ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Scott


    I tested your username locally on my WordPress site and both and work as expected.

    From looking at your site you are attempting to use a shortcode [instagram-feed user=""]

    This plugin does not use shortcodes. You should see a widget called “Instagram” that you need you use.

    Thread Starter evelyngasman


    What I mean is, if I put ‘@kroma’ then the picture will show up.


    But, if I put ‘’ nothing can be seen.


    How could you explain this to me? Or help me going through the backend? I really have no idea šŸ™

    Plugin Author Scott


    Those widget settings screenshots make it look like you are using a different widget. Can you double check you have opened this against the right plugin?

    Plugin Author Scott


Viewing 4 replies - 1 through 4 (of 4 total)
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