Support » Fixing WordPress » WP inconsistently recognizes username

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  • esmi


    Forum Moderator

    Are you using the WordPress iPad app?

    Hi Book Shepherd,

    A few questions I would like to enquire.

    Firstly, is your website a self-hosted website or a website hosted on WordPress database?

    Secondly, are you the administrator of the website? If yes, do you have other members you promoted them to a administrator rank?

    These two question will be essential for me to determine the system fault.

    Hope to hear from you soon.

    With regards,

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