Title: wp-include files disappear
Last modified: August 22, 2016

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# wp-include files disappear

 *  Resolved [joop.stringer](https://wordpress.org/support/users/joopstringer/)
 * (@joopstringer)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-include-files-disappear/)
 * After an hour suddenly I had a white screen of death.
    Adjusting wp-config to
   allow debug messages showed that files from the wp-include directory are missing.
   So I put them back on again … hour later again … Tried to disable all plugins
   see : [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/)
 * Unfortunately no good news … anybody any clue what’s happening ?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-include-files-disappear/#post-5372559)
 * Try [downloading WordPress](https://wordpress.org/download/) again and delete
   then replace your copies of everything **except** the `wp-config.php` file and
   the `/wp-content/` directory with fresh copies from the download. This will effectively
   replace all of your core files without damaging your content and settings. Some
   uploaders tend to be unreliable when overwriting files, so don’t forget to delete
   the original files before replacing them.
 * If that makes no difference, try [manually resetting your plugins](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [FTP or SFTP](http://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue (theme functions can interfere like plugins).
 *  Thread Starter [joop.stringer](https://wordpress.org/support/users/joopstringer/)
 * (@joopstringer)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-include-files-disappear/#post-5372605)
 * I already tried to reset all plugings and theme (using twenty twelve) following
   this articel [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/)
   
   No Luck
 * Now I’ve uploaded the original files again (without wp-content) and it’s running…
 * I checked all the file/dir rights and they where different then I have at another
   hosting provider. Changed it into 644 files / 755 dir.
    Hope it will last now.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-include-files-disappear/#post-5372606)
 * Excellent, I hope that lasts. 🙂
 *  Thread Starter [joop.stringer](https://wordpress.org/support/users/joopstringer/)
 * (@joopstringer)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-include-files-disappear/#post-5372613)
 * Unfortunately … not !
    THe domain is now being moved to another hosting provider
   of which I know it will work !
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-include-files-disappear/#post-5372615)
 * Excellent, that’s probably for the best. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘wp-include files disappear’ is closed to new replies.

## Tags

 * [white screen of death](https://wordpress.org/support/topic-tag/white-screen-of-death/)
 * [wp-include](https://wordpress.org/support/topic-tag/wp-include/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/wp-include-files-disappear/#post-5372615)
 * Status: resolved

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