Support » Theme: Longevity » WP Hotel booking not working with Longevity Theme

  • BKWA

    (@bkwa)



    I activated the WH hotel booking plugin with Longevity theme and it does not work on ipad or mobile. Works on computer. I did check and de-activate other plugins for compatibility, and it seems like its a Longevity theme issue since the plugin does work with other WP theme. Does anyone have a fix for me? Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author Shaped Pixels

    (@shaped-pixels)

    Hello BKWA,

    Thanks for contacting us!

    Could you share us the exact issue you are facing along the plugin with the theme?

    Best Regards,

    BKWA

    (@bkwa)

    The WP Hotel Booking plugin does not work with Longevity theme on mobile devices and ipad. It works fine on computer but not mobile. I contacted the plugin developer and he tested the plugin and determined it’s a compatibility issue with Longevity theme. The website url is: http://www.redpalmrincon.com

    Theme Author Shaped Pixels

    (@shaped-pixels)

    Hello BKWA,

    Sorry, unable to figure out where the plugin exactly does not work on mobile devices. Can you locate the issues with some screenshots?

    Thanks!

    BKWA

    (@bkwa)

    APologies, here is the page url: http://redpalmrincon.com/rates-availability/

    Please advise as I need to remedy asap. Thank you so much.

    Wanda

    Theme Author Shaped Pixels

    (@shaped-pixels)

    Hello BKWA,

    We’re still not able to figure out what your actual issue is?
    We meant to ask you where the plugin is not actually functioning. Can you exactly locate us the region of dysfunctioning of the plugin?

    Hope you are clear what we’re enquiring you about. It’d be better if you explain it in steps from the beginning.

    Thanks!

    AS I mentioned before, the plugin WP Hotel Bookings is not functioning with your Longevity theme in mobile and ipad. The plugin is suppose to allow the user to pick a date on the calender to make a reservation for the hotel. If you would please look at this page, you will see that it is unresponsive. If you do not have an answer, please let me know. Thank you.

    THIS IS THE PAGE LINK:

    http://redpalmrincon.com/rates-availability/

    Theme Author Shaped Pixels

    (@shaped-pixels)

    Hello BKWA,

    Please add the following css inside the additional css section of your customizer;

    .page-id-256 .col-lg-3 {
        clear: both;
    }

    Let us know.
    Thanks!

    THANK YOU. That seems to work now.

Viewing 8 replies - 1 through 8 (of 8 total)
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