WP hosting accounts login (3 posts)

  1. diverdown
    Posted 7 years ago #

    I cannot login to my WP account, simple as that. The login help page says its sending a link, that never arrives---and also that if it doesnt arrive, to contact administrators or webmasters on this site. (This site, not the [username] subdomain of wp.)

    Thats fine and well except there is nowhere to submit for contacting anyone on this site except for Matt, which explicitly says he's not gonna help in these matters. Also says that email support is not available.

    So here I am - - - trying to contact someone, the contact mentioned but not listed as to 'how'. help?

    I have a WP account of the same name as my own domain, mostly to use the API for Askimet. The [username].wordpress... has nothing more than the link to my site. However, I cannot login to that account using any of the PW's I keep for public sites like wp. I've logged into it in the not-so-far past for checking my Askimet settings so I'm not sure why I couldnt get in.... however--- now its in reset mode but no email is arriving.

    There is a possibility it's getting sent to an old email account thats long since been deactivated, a very slim chance though. Who can I contact to confirm any of this (preferring to keep my domain out of this public listing)?

  2. MichaelH
    Posted 7 years ago #

    Not sure we can help you here at wordpress.ORG with your problem.

    Unfortunately, if your login problem involve a wordpress.COM account, you need to direct your inquiries in that direction.

    See: http://support.wordpress.com/contact/

  3. diverdown
    Posted 7 years ago #

    see? I knew it had to be something simple getting overlooked. Must be a sign I'm getting old. Thanks!

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