Title: WP Forms Entry Notification
Last modified: November 22, 2021

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# WP Forms Entry Notification

 *  Resolved [focalpointco](https://wordpress.org/support/users/focalpointco/)
 * (@focalpointco)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/wp-forms-entry-notification-2/)
 * I am using WP Forms Lite, I receive and email every morning indicating I have
   several entries to my contact form. I have tested my form form several different
   emails and servers and I always receive the email from the form directly in my
   inbox. Why am I seeing notifications that I have entries I have never seen an
   email from. Is this a result of the sender not using the recaptha? I do not understand
   why there are some many entries according to the notification email vs the emails
   I am receiving. Please explain this to me. I have seen other post referencing
   the same issue and the issue is not resolved because the reply only states that
   there is an issue with email being sent from the form. This is not the case. 
   As I stated earlier, I have tested this from several emails from clients and 
   friends. I have also asked my Host provider to test the issue from there end 
   as well. Please tell what is defined as an Entry as it it referenced in the notification
   email. I will have to discontinue the use of this form if it is failing to deliver
   messages on a random basis.
 * For Example, I received notification this morning that I had 29 entries to my
   contact form. I did not receive a single email from any of these so called entries.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Nik Sebastian](https://wordpress.org/support/users/niksebastian/)
 * (@niksebastian)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/wp-forms-entry-notification-2/#post-15097454)
 * Hi [@focalpointco](https://wordpress.org/support/users/focalpointco/),
 * Sorry to hear about the confusion you are facing here!
 * In the weekly Email Summaries, where you can see the **all-time form submission
   totals for your site**, we’ve mentioned that entries are [not stored in Lite](https://a.supportally.com/SOqEJd).
   This information is also displayed on the [Entries page](https://a.supportally.com/r6lsVB)
   of the Lite plugin. If you have any suggestions on how we can better clarify 
   this, please let me know and I’ll share those with our team.
 * To improve email delivery, you can configure a SMTP plugin on your site so that
   emails are sent as authenticated. We have an article with a list of [recommended SMTP options](https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/)
   and links to their setup tutorials.
 * Also, this is not related to the reCAPTCHA as the form will not submit without
   the reCAPTCHA selection in the form. And the 29 entries that you have mentioned
   are the sum of all the emails that you have tested/ received so far.
 * I hope this helps!
 * Thanks 🙂
    -  This reply was modified 4 years, 5 months ago by [Nik Sebastian](https://wordpress.org/support/users/niksebastian/).
 *  [Nik Sebastian](https://wordpress.org/support/users/niksebastian/)
 * (@niksebastian)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/wp-forms-entry-notification-2/#post-15118268)
 * Hi [@focalpointco](https://wordpress.org/support/users/focalpointco/),
 * We haven’t heard back from you in about a week, so I’m going to go ahead and 
   close this thread for now. But if you’d like us to assist further, please feel
   welcome to continue the conversation.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP Forms Entry Notification’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Nik Sebastian](https://wordpress.org/support/users/niksebastian/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/wp-forms-entry-notification-2/#post-15118268)
 * Status: resolved