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WP error with installing new theme (7 posts)

  1. gedl4010
    Member
    Posted 2 years ago #

    I bought a theme from an external graphic design source and now attempting to upload this theme to my blog. Once I selected the .zip file and click on 'upload' it "thinks" for about 4 minutes after which it gives me an error message. Then I can't do anything else and have to close the window and re-login with the same error happening. Is this a problem with WordPress?

  2. WPyogi
    Forum Moderator
    Posted 2 years ago #

    Do you have the same error with themes from here:

    http://wordpress.org/extend/themes/

  3. wperror
    Member
    Posted 2 years ago #

    Unzip the folder first and just check there isnt another zipped folder inside
    sometimes there is as there could also be a manual and psd files in there too

    [signature moderated]

  4. gedl4010
    Member
    Posted 2 years ago #

    No. This is a wp-theme I bought from themeforest.com. I have the zip file which I am trying to install with no success. I tried to do it in IE and Chrome but both give me the same error message.

  5. Michael
    Forum Moderator
    Posted 2 years ago #

    please contact themeforest directly for support with any problems regarding their themes.

    this forum does not support commercial themes.

  6. gedl4010
    Member
    Posted 2 years ago #

    This is not a themeforest problem. It seems like wordpress is playing up. It's not even rendering properly at the moment. I have contacted the designer in case but it seems like its wordpress not working the way it should.

    Earlier today it was very choppy and extremely slow.

  7. Michael
    Forum Moderator
    Posted 2 years ago #

    gives me an error message

    what error message exactly?

    This is not a themeforest problem.

    might be - commercial themes are sometimes packed/zipped differently from the free themes in http://wordpress.org/extend/themes/

    https://codex.wordpress.org/Using_Themes

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