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WP error with installing new theme (7 posts)

  1. gedl4010
    Member
    Posted 3 years ago #

    I bought a theme from an external graphic design source and now attempting to upload this theme to my blog. Once I selected the .zip file and click on 'upload' it "thinks" for about 4 minutes after which it gives me an error message. Then I can't do anything else and have to close the window and re-login with the same error happening. Is this a problem with WordPress?

  2. WPyogi
    Forum Moderator
    Posted 3 years ago #

    Do you have the same error with themes from here:

    http://wordpress.org/extend/themes/

  3. wperror
    Member
    Posted 3 years ago #

    Unzip the folder first and just check there isnt another zipped folder inside
    sometimes there is as there could also be a manual and psd files in there too

    [signature moderated]

  4. gedl4010
    Member
    Posted 3 years ago #

    No. This is a wp-theme I bought from themeforest.com. I have the zip file which I am trying to install with no success. I tried to do it in IE and Chrome but both give me the same error message.

  5. Michael
    Part-Time Forum Moderator
    Posted 3 years ago #

    please contact themeforest directly for support with any problems regarding their themes.

    this forum does not support commercial themes.

  6. gedl4010
    Member
    Posted 3 years ago #

    This is not a themeforest problem. It seems like wordpress is playing up. It's not even rendering properly at the moment. I have contacted the designer in case but it seems like its wordpress not working the way it should.

    Earlier today it was very choppy and extremely slow.

  7. Michael
    Part-Time Forum Moderator
    Posted 3 years ago #

    gives me an error message

    what error message exactly?

    This is not a themeforest problem.

    might be - commercial themes are sometimes packed/zipped differently from the free themes in http://wordpress.org/extend/themes/

    https://codex.wordpress.org/Using_Themes

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