Support » Plugin: WordPress Email Marketing Plugin - WP Email Capture » wp – email capture confirmation link never being sent

  • Resolved djl0st12


    I have set up wp email capture exactly as the tutorial suggests. When I test, with an email address in the subscribe area on the page, I am taken to the “thank you for subscribing” page. However I am never receiving the confirmation email. I have tested with dozens of email addresses. Why is the plugin not sending the confirmation email

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  • I also have this issue! Any word on why this happens?

    Same problem. WP Email Capture is sending the Welcome Message, which should be the email sent AFTER the confirmation email. I am never receiving the confirmation email and therefore the email is never put into the confirmed list.

    Please someone respond to this soon!

    Plugin Author Rhys Wynne


    Volunteer Moderator


    No idea. If the email is being sent (which seems like it), then I suspect that it’s going into spam.

    Is your email address different from the domain of your site? (as in a, etc. address). Most email recipients don’t allow this.


    Hi Rhys: I am also having trouble with this situation. I see a note that that “There are 25 e-mail addresses that have been unconfirmed”. I have submitted a few addresses of my own to ensure the system was working properly before requesting people sign up. I checked my spam folder and did not receive anything from the program. I am using the most up-to-date WordPress release on a professionally maintained server.

    If there is no known solution can you instead tell me how to extract the contact information? I would like to confirm it manually so as not to annoy people signing up. My email address is while my site is at I currently have no email addresses running at as I didn’t note this was a requirement. Thanks – John

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