Support » Plugin: WP Email Capture » wp – email capture confirmation link never being sent

  • Resolved djl0st12

    (@djl0st12)


    I have set up wp email capture exactly as the tutorial suggests. When I test, with an email address in the subscribe area on the page, I am taken to the “thank you for subscribing” page. However I am never receiving the confirmation email. I have tested with dozens of email addresses. Why is the plugin not sending the confirmation email

    http://wordpress.org/extend/plugins/wp-email-capture/

Viewing 4 replies - 1 through 4 (of 4 total)
  • I also have this issue! Any word on why this happens?

    Same problem. WP Email Capture is sending the Welcome Message, which should be the email sent AFTER the confirmation email. I am never receiving the confirmation email and therefore the email is never put into the confirmed list.

    Please someone respond to this soon!

    Plugin Author Rhys Wynne

    (@rhyswynne)

    Volunteer Moderator

    Hi,

    No idea. If the email is being sent (which seems like it), then I suspect that it’s going into spam.

    Is your email address different from the domain of your site? (as in a @gmail.com, @hotmail.com etc. address). Most email recipients don’t allow this.

    Rhys

    bigjohnbates

    (@bigjohnbates)

    Hi Rhys: I am also having trouble with this situation. I see a note that that “There are 25 e-mail addresses that have been unconfirmed”. I have submitted a few addresses of my own to ensure the system was working properly before requesting people sign up. I checked my spam folder and did not receive anything from the program. I am using the most up-to-date WordPress release on a professionally maintained server.

    If there is no known solution can you instead tell me how to extract the contact information? I would like to confirm it manually so as not to annoy people signing up. My email address is bigjohnbates@gmail.com while my site is at http://www.bigjohnbates.ca. I currently have no email addresses running at bigjohnbates.ca as I didn’t note this was a requirement. Thanks – John

Viewing 4 replies - 1 through 4 (of 4 total)
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