Title: WP Edit Tip
Last modified: August 22, 2016

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# WP Edit Tip

 *  Resolved [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/)
 * The “WP Edit Tip” –>
 * If only one row of buttons is visible; try clicking the “Toolbar Toggle” button
   to expand/collapse additional editor button rows
 * Appears every single time even after clicking on “Dismiss”. Pretty annoying.
 * [https://wordpress.org/plugins/wp-edit/](https://wordpress.org/plugins/wp-edit/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838529)
 * Hmmm…
    Let me double check from my end.
 * Yes, that would be very annoying.
 * It does happen for each user; since the dismiss is added to the user meta.
 * Does it persist even as the same user?
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838531)
 * Yeah, I am the only user. I use WooCommerce and create a new “Product” for each
   sale/order. So I am constantly creating a new product post and so now the Tip
   is popping up each time. This is after this morning WP Edit update.
 * Thanks
 *  Plugin Author [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838533)
 * Gotcha. Yeah, the tooltip was just added to this update.
 * But, I can’t replicate the issue.
 * Here is the logic of the pointer:
    1) Check user meta to see if pointer key exists.
   2) If it does not… display the pointer. 3) If it does… do not display the pointer.
   4) When user clicks “dismiss”… the “wp_usermeta” table “dismissed_pointers” row
   is updated… therefore preventing the pointer from displaying.
 * I think something must be interfering with step 4 above.
 * Are you savvy with opening your WP database.. and browsing to the “wp_usermeta”
   table?
 * EDIT: So this is happening on a custom post type? Does it also happen on normal
   posts/pages?
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838535)
 * Sure – I have it open now.
 *  Plugin Author [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838537)
 * Great.
    (Did you see my EDIT above?)
 * In the “wp_usermeta” table… there is an entry for **dismissed_wp_pointers**. 
   This entry exists for each user. The user ID is also associated with the entry.
 * Inside that entry is a comma-separated list of dismissed admin pointers. When
   you click to dismiss the “WP Edit Tip” pointer; it should add the following value**
   wpe_admin_pointers_1_0_toggle_toolbar** to the comma-separated list.
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838553)
 * I tested it on a regular page and it continued to pop-up. Here is what I have
   in the dismissed_wp_pointers field:
 * wp330_toolbar,wp330_media_uploader,wp330_saving_widgets,wp340_customize_current_theme_link,
   wp350_media,jwl_utmce_pointer,aioseop_menu_202,aioseop_welcome_202,wp360_revisions,
   aioseop_menu_203,aioseop_menu_204,aioseop_menu_210,aioseop_menu_211,wp390_widgets,
   aioseop_menu_220,wp410_dfw
 * It doesn’t look like the wpe_admin value is being entered.
 *  Plugin Author [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838554)
 * Hmmmm….
 * Any experience with your browser console?
 * Open it up; go to the post/page editor; and click the button to dismiss the pointer.
 * Any errors reported in the console?
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838560)
 * These are the only three errors in the console but they occur on the page load.
   When I click “Dismiss” nothing else is reported at all.
 * _[links redacted by moderator]_
 *  Plugin Author [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838565)
 * Okay… that doesn’t help either 🙂
    I took the links out; to minimize the chances
   of spam crawlers to your site.
 * Let’s pick this up via email. I have to run out for a few hours.. but I’d like
   to see if you can create me a user account and let me try.
 * You can use my [site](https://wpeditpro.com/contact/) to contact me.
 * Thanks for your patience; and I’ll talk to you soon.
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838571)
 * Just emailed you…like 4 times because when I click submit there was no indication
   at all that the email was being sent so I kept clicking submit. Sorry!
 *  Plugin Author [Josh](https://wordpress.org/support/users/josh401/)
 * (@josh401)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838705)
 * > like 4 times because when I click submit there was no indication at all that
   > the email was being sent so I kept clicking submit.
 * Aha.. that would explain why I receive anywhere from three to twenty copies of
   an email when someone uses that contact form.
 * Thanks for catching that!
 * I’ve changed the form on my site; hopefully this time it will be more apparent
   the message is being sent 🙂
 * I’ve also got your email.. and I’ll get with you after I get the kids off to 
   school.
 * Thanks; and talk soon.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘WP Edit Tip’ is closed to new replies.

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 * 11 replies
 * 2 participants
 * Last reply from: [Josh](https://wordpress.org/support/users/josh401/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/wp-edit-tip/#post-5838705)
 * Status: resolved