Support » Plugin: WP Edit » WP-Edit Pro Abandoned?

  • Flashpaper

    (@flashpaper)


    After several months and multiple attempts to get support from this author, for which I pay $10.00/mo. I have yet to get a single response. The plugin has serious conflicts with WooCommerce Membership when Snidgets are used, and the latest version has a bug repeatable even in a vanilla install of WP on the twenty-seventeen theme with no other plugins installed in which the use of the Clear Both div tool injects paragragh spacing above and below the div it generates to acheive the clear both result in content. My clients rely on this tool and so it has become a problem of significant scale because I adopted this plugin early on and have used the pro paid version for many builds that are now having layout and other display problems.

    When evaluating the viability of a professional grade, premium plugin with licensing and support fees ( I try to avoid free plugins when possible ) be sure to ask this plugin author if he has abandoned the plugin or his company and if you do get a response let us know here. Josh has been a great plugin author so I hesitated to post this. However, unresponsiveness to support requests submitted through the membership site that costs $10/mo. leaves me confused as to why this amazing author has suddenly stopped responding. I have even submitted a contact form to him asking if all is well many weeks ago now, but have heard nothing back despite my licenses and fees being current on all sites this plugin runs.

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  • Plugin Author Josh

    (@josh401)

    Hello,

    First, please accept my apologies. Due to a family health crisis, I was temporarily unable to fulfill my duties with WP Edit (and Pro).

    Please feel free to contact me via the WP Edit Pro support (or my email if you have it), and I will do everything to reconcile this situation.

    Thank you.

    • This reply was modified 7 months, 3 weeks ago by  Josh.
Viewing 1 replies (of 1 total)
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