Support » Plugin: WP-DB-Backup » WP DB Backup no longer emailing daily backups

  • Christopher Roberts


    Great plugin, I love it and use it on our community technology blog.

    But, there is a problem. It used to email me daily backups fine, but all of a sudden, it stopped. It might have been a WordPress update or a plugin update but it stopped.

    My last daily backup came through on the 30th of May 2011 at 10:56. I have tried changing the email address, but it still doesn’t work :-/

    All help appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Sarah


    I’m having a similar problem, I think. I use this plugin (version 2.2.3) on 3 different websites. Website 1 runs WP 3.2.1, website 2 runs WP 3.2, and website 3 (the one which has the problem) runs WP 3.1.3. I’m trying to schedule in a WordPress update for website 3, but I don’t think that’s the issue as before I updated website 2 from WP 3.1.3 it was working there.

    I don’t know if it makes any difference, but all 3 are on the same server and are scheduled to backup and send the backup to my email address at 1am daily. I’ve never had a problem with it for websites 1 and 2, only website 3. To begin with it was working on website 3, but now it only occasionally sends a backup to my email address – it worked on Jun 21, Jun 22, Jun 25, Jun 27, Jun 29, Jul 4, and, strangely, today about 15 minutes ago.

    I echo Christopher’s message: all help appreciated!

    Perhaps the backup size is too large to be sent by email? 10MB is max as far as I know.

    Christopher Roberts


    Ahh, I think they are around 30mb now. Our server memory limit is 64mb, so we might be in trouble in about a year or two!

    I believe this plugin stopped working for me when I upgraded to WP 3.4, although I’m not 100% certain which day I did the upgrade from WP 3.3.2, compared to my last (successful) emailed backup.

    Now when I manually email a backup, I get this error message:

    The following errors were reported: mail() [function.mail]: SAFE MODE Restriction in effect. The fifth parameter is disabled in SAFE MODE

    A manual download to my computer still works, and the automatic email backups seem not to be working either.

    I’m guessing this has to do with the version of PHPMailer being used by WordPress being updated with 3.4. It’s causing problems with other plugins, too:

    From that thread, a workaround is to change the lines in WordPress’s code as seen here (to remove the fifth parameter mentioned in the error message):

    I’m going to try it out and will report back with results.

    LouieGeetoo, thank you very much. I was able to manually email myself a backup after I edited the files according to patch 20970.

    I expect my automatic backups will resume now, I’m just waiting for it to come around.

Viewing 6 replies - 1 through 6 (of 6 total)
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