WP DB Backup no longer emailing daily backups (7 posts)

  1. Christopher Roberts
    Posted 5 years ago #

    Great plugin, I love it and use it on our community technology blog.

    But, there is a problem. It used to email me daily backups fine, but all of a sudden, it stopped. It might have been a WordPress update or a plugin update but it stopped.

    My last daily backup came through on the 30th of May 2011 at 10:56. I have tried changing the email address, but it still doesn't work :-/

    All help appreciated!

  2. Sarah
    Posted 5 years ago #

    I'm having a similar problem, I think. I use this plugin (version 2.2.3) on 3 different websites. Website 1 runs WP 3.2.1, website 2 runs WP 3.2, and website 3 (the one which has the problem) runs WP 3.1.3. I'm trying to schedule in a WordPress update for website 3, but I don't think that's the issue as before I updated website 2 from WP 3.1.3 it was working there.

    I don't know if it makes any difference, but all 3 are on the same server and are scheduled to backup and send the backup to my email address at 1am daily. I've never had a problem with it for websites 1 and 2, only website 3. To begin with it was working on website 3, but now it only occasionally sends a backup to my email address - it worked on Jun 21, Jun 22, Jun 25, Jun 27, Jun 29, Jul 4, and, strangely, today about 15 minutes ago.

    I echo Christopher's message: all help appreciated!

  3. Rhand
    Posted 4 years ago #

    Perhaps the backup size is too large to be sent by email? 10MB is max as far as I know.

  4. Christopher Roberts
    Posted 4 years ago #

    Ahh, I think they are around 30mb now. Our server memory limit is 64mb, so we might be in trouble in about a year or two!

  5. whimsy
    Posted 4 years ago #

    I believe this plugin stopped working for me when I upgraded to WP 3.4, although I'm not 100% certain which day I did the upgrade from WP 3.3.2, compared to my last (successful) emailed backup.

    Now when I manually email a backup, I get this error message:

    The following errors were reported: mail() [function.mail]: SAFE MODE Restriction in effect. The fifth parameter is disabled in SAFE MODE

    A manual download to my computer still works, and the automatic email backups seem not to be working either.

  6. LouieGeetoo
    Posted 4 years ago #

    I'm guessing this has to do with the version of PHPMailer being used by WordPress being updated with 3.4. It's causing problems with other plugins, too: http://wordpress.org/support/topic/plugin-contact-form-7-not-working-with-wordpress-34

    From that thread, a workaround is to change the lines in WordPress's code as seen here (to remove the fifth parameter mentioned in the error message): http://core.trac.wordpress.org/attachment/ticket/20970/20970.patch

    I'm going to try it out and will report back with results.

  7. whimsy
    Posted 4 years ago #

    LouieGeetoo, thank you very much. I was able to manually email myself a backup after I edited the files according to patch 20970.

    I expect my automatic backups will resume now, I'm just waiting for it to come around.

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