Support » Plugin: WP Custom Admin Interface » WP Custom Admin Interface and WMPL

  • Resolved marcomilanese1984


    If I activate WP custom admin Interface, administrators users (and all other roles as well) are unable to access / create translations.
    What can it depend on?

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  • Plugin Author Northern Beaches Websites


    Hi @marcomilanese1984,

    That is very strange. Are you saying that usually (that is, when our plugin is not installed) all other roles can create translations at the moment? Or is that what you are trying to achieve? You also didn’t mention what plugin or how you are trying to create translations. You also didn’t mention whether you have added any customisations via our plugin, like you have a custom menu applied or not.


    I have exactly the same problem
    through the support of WPML I managed to solve the block on their part by activating the permissions as translator user (specified here and also adding the manage_options permission. (to manage permissions I use the User Role Editor plugin)
    This way with the custom admin interface plugin disabled I see the translations the right way
    But as soon as I activate your plugin, I deactivate the translations part and I cannot edit them
    it tells me that I don’t have permission to access the page.
    to solve I have to assign a double role to the user (both editor and administrator)
    in this way I can hide the menus that I do not want to show to the editor user, but in fact I have made him an administrator, with all the risks involved
    Is there a way to give access without necessarily making the user an administrator?


    Plugin Author Northern Beaches Websites


    Hi @tipomarwan,

    Whilst our plugin can make menu options available to different user roles, unfortunately our plugin doesn’t have the power or possibilities to change the permissions to actually view menu pages. This is where you need to user the User Role Editor or as you said maybe assign an additional role to a user. Some plugins offer the capability for additional user roles to be able to edit settings, so you may wish to request that feature with the plugin author. Thanks,

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