Title: Wp critical error
Last modified: November 19, 2022

---

# Wp critical error

 *  [elozemko](https://wordpress.org/support/users/elozemko/)
 * (@elozemko)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/wp-critical-error/)
 * Hi there! My site has been down (critical error) for over a week now. I have 
   tried utilizing filezilla to login to the site but nothing seems to be connecting
   properly. I am seeking professional services help, however, I need to reset my
   wordpress password in order to do so. How can I do this if I am not able to get
   to the dashboard? Or any other advice? I feel like my hands are tied and I’ll
   never be able to access my site again.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwp-critical-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [3 years, 5 months ago](https://wordpress.org/support/topic/wp-critical-error/#post-16214941)
 * This article lists several completely different ways to reset your password. 
   Any one of them will work and do the job. Find the one that’s right for you and
   use that: [https://wordpress.org/support/article/resetting-your-password/](https://wordpress.org/support/article/resetting-your-password/)
 * Look at the PHPMYADMIN methods of plugging a new password into the database.
 * With respect to the critical error, errors like this are logged. Check the error
   log on your server. If you can’t find the log, please contact your host.
 * Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/
   debug.log to see if anything gets logged there. [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/)
 * You can also try this: Please attempt to disable all plugins, and use one of 
   the default (Twenty*) themes. If the problem goes away, enable them one by one
   to identify the source of your troubles.
 * If you cannot access wp-admin, there are other ways to deactivate plugins:  [https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)

Viewing 1 replies (of 1 total)

The topic ‘Wp critical error’ is closed to new replies.

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)
 * [password reset](https://wordpress.org/support/topic-tag/password-reset/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/wp-critical-error/#post-16214941)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics