Support » Plugins » WP Complete Backup not working

  • Hi all,

    I just installed and activated the WP Complete Backup plugin, clicked the radio tabs for both database and other files, however when I click “backup now” it just churns for a while and then brings up a page that says “WP Complete Backup”. I’ve checked the default folder where the backup should be stored, just a 0 kb .php file….any thoughts?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi, I’m having exactly the same problem, using 3.2.1

    This is because you web host has not properly configured the ZipArchive package in PHP. You need to use a web host that supports the PHP ZipArchive library and has enough resources for your server account (ram and disk space).

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    codetree- Please don’t put AFFILIATE links on these forums. I’ve removed them, and your sig, from the post. Neither are permissable.

    any real answers?

    dmeek,

    That is a real answer, the problem you’re experiencing is beyond my control.

    Do you know if your server has php errors turned on or is recording them to a log (ex. error_log … etc). If I could see the message that PHP is dying on, I might be able to provide a little more insight.

    Thanks,

    MyCodeTree Support Team

    sorry codetree, i was confused by Ipstenu. I’ve requested the php error log from my server, and I’ll report back when I get more info. Thanks, David!

    The WP Complete Backup plugin worked for a couple of months, but about 10 days ago it started working when I wanted a BU; nothing happened for a couple of minutes – and then dasboard main area just states the name of the plugin, and nothing beneath. Has this plugin been updated to work with current version of WordPress – or is this a dead pluginn. Please mail answer to [ email redacted ]

    Greetings from

    Stein Egeberg
    [ Signature moderated. ]

    Hi, I will try once more to get an answer to my question above – to check if there are anyone at all in the admin at this site who is responsible enough to answer.

    Codetree says (above):”This is because you web host has not properly configured the ZipArchive package in PHP. You need to use a web host that supports the PHP ZipArchive library and has enough resources for your server account (ram and disk space).”

    This sounds extremely unlikely – since the plugin first worked, and then failed to work. Also: Creating a backup to my PC from a localhosted site on my PC has nothing to do with an external server – since I backup to my own PC.

    Is this site dead, and are there any hopes for a constructive answer?
    If not: Why do you bother WP users with a plugin that several users have written to you about pointing out the plugin’s errors???

    If you can’t fix the plugin I suggest you delete it from the WP plugin repository – and save many users a lot of time.

    Stein Egeberg

Viewing 8 replies - 1 through 8 (of 8 total)
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