WP Chatbot doesn’t work on iphone and ipad

  • Resolved iiiyumiiii

    (@iiiyumiiii)


    5 years, 3 months ago

    It is working fine with PC, but not iphone and ipad.
    When you click the messenger icon, the window gets facebook color with facebook icon and “go back to xxx.com when you tap” and button “Done.”
    When you tap “Done” button, the window gets all white with messenger icon and default message on top, and can’t go anywhere.

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  • Plugin Author larrykim

    (@larrykim)

    5 years, 2 months ago

    we have tens of thousands of installed users and hundreds of millions of sessions / month and are not seeing this issue. Could you try using a different phone to rule out something specific to your browser (eg: maybe you have some ad blocker or something that is interfering with the normal loading process?) there is not enough info here for me to reproduce and this is the only report we are aware of this issue.

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