• Resolved Mayank Majeji

    (@mayankmajeji)


    Hello!

    I tried posting comments while logged in and logged out mode, but it seems WP Cerber is still blocking me from commenting.

    When I further investigated, it threw an error – ERROR: Sorry, human verification failed.

    I’ve setup ReCaptcha correctly and bot detection system for comments is enabled.

    When I deactivated the plugin, comment posting works fine.

    Kindly look into the issue and revert ASAP.

    Thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gioni

    (@gioni)

    Check the Activity log for related reCAPTCHA events. Anyway, the Activity log and the Live Traffic log are your tools to figure out the reason.

    Thread Starter Mayank Majeji

    (@mayankmajeji)

    Hi Gioni!

    Thanks for the reply.

    It just denied the comments by saying bot detected.

    There is no bot as I am submitting the comment myself.

    Plus, there’s no activity recorded in the traffic log but only in the activity log where I tracked bot detection.

    I am not sure what’s causing the issue. Seems like I will have to deactivate WP Cerber if it didn’t work out.

    Plugin Author gioni

    (@gioni)

    I would recommend disabling reCAPTCHA for the comment form. Enabling the antibot engine is enough in most cases.

Viewing 3 replies - 1 through 3 (of 3 total)
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