Support » Plugin: Ivory Search - WordPress Search Plugin » WP Bakery – Search Description

  • Resolved sancukosan

    (@sancukosan)


    Hi,

    I saw one topic about WP Bakery and how some people had a issues with it in the description of the searched items i.e. presenting the shortcodes in the description instant of the text.

    Also, I read that there will be an update for it, but the topic was from August 2019 and I still had this issue.

    Can you give me any information about when will be the update with the fix for this?

    Many Thanks!
    Kind Regards,
    Sancuko

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    I saw one topic about WP Bakery and how some people had a issues with it in the description of the searched items i.e. presenting the shortcodes in the description instant of the text.

    I am not sure exactly what you are trying to achieve so could you please describe it a bit more in detail?

    Best regards,

    Thread Starter sancukosan

    (@sancukosan)

    Hi Vinod,

    I have an issue with the WP Bakery, i.e. it presents me the shortcodes in the description of the searched item instead of clear text. Previously, I have found a topic from someone that had the same issue:

    https://ivorysearch.com/topic/ajaxed-search-results-display-raw-visual-composer-shortcodes-in-description/

    Is there gonna be an update for this issue soon, because this topic is from August 2019?

    Kind Regards

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    That topic is for AJAX search results and that issue is already resolved.

    Are you using AJAX search?

    Thread Starter sancukosan

    (@sancukosan)

    Hi Vinod,

    Yes, I’m using AJAX Search. How can I fix my problem so the description can be presented properly?

    Kind Regards

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Please make sure that you are using latest version of the Ivory Search plugin.

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

    Thread Starter sancukosan

    (@sancukosan)

    Yes, I’m using the last version of the Ivory Search plugin.

    I can’t share the page right now, but here is a screenshot of the issue:

    http://prntscr.com/r1b3og

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I need to access your website to troubleshoot it so please let me know when it will be accessible.

Viewing 7 replies - 1 through 7 (of 7 total)
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