Support » Fixing WordPress » WP auto update deletes plugins

  • richards1052

    (@richards1052)


    I believe the auto update feature is deleting plugins periodically. It has done this several times each with the Yoast SEO and Mailpoet plugins. The plugins are gone from my plugin list and have stopped functioning.

    But when I reinstall them, all the personalized settings reappear and the plugin resumes functioning.

    How do I report his to those responsible for the auto update feature?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • probably caused by hosting error while updating plugins.Try turn off auto update and update plugins manually?

    Thread Starter richards1052

    (@richards1052)

    Probably the answer. But it would be a drag to have to update 30 plugins plus WP core updates manually.

    Vlad T

    (@vladytimy)

    Hi, @richards1052

    This might be one of those cases where your server fails to finish an auto-update, so the new plugin instalation files will be missing.

    I recommend trying to use this plugin, specifically made by the auto updates team for such cases: https://wordpress.org/plugins/rollback-update-failure/

    It’s very hard to say for sure what the problem is, but it looks like it to me. This plugin will create a backup of the plugin before updating and rollback to it if the update fails – it will also let you know about it.

    This is a feature plugin, so please let us know how it works for you, so in the future it might be included in Core.

    Kind regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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