WP Ajax 500 error

  • Resolved khanhvo

    (@khanhvo)


    8 months ago

    Hi there,

    It arises a 500 error when I tried to add a new menu item. When I deactivated YoastSEO, it works. I searched about this issue and update the memory to 3584 but it still happens with below logs:

    PHP Fatal error: Allowed memory size of 3758096384 bytes exhausted (tried to allocate 262144 bytes) in .../wp-includes/class-wp-user.php on line 782; PHP message: PHP Fatal error: Allowed memory size of 3758096384 bytes exhausted (tried to allocate 262144 bytes) in .../wp-includes/plugin.php on line 205" while reading response header from upstream, client: 27.x.x.145, server: xxx.org, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php82-fpm-xxx.org.sock:", host: "xxx.org", referrer: "https://xxx.org/wp-admin/nav-menus.php"

    For your reference: WordPress version 6.7.2, Web servernginx/1.22.1, PHP version8.2.27 (Supports 64bit values), PHP memory limit3584M

    Could you please advise?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    7 months, 4 weeks ago

    Hello @khanhvo

    I’m sorry about your experience with our plugin. Kindly deactivate and delete whatever version of the plugin you have. Then reinstall Yoast SEO v24.7. Let us know if the issue continues.

    Thread Starter khanhvo

    (@khanhvo)

    7 months, 3 weeks ago

    Hi @maybellyne

    I deleted and reinstalled it, but this error continues. Please advise.

    Plugin Support Maybellyne

    (@maybellyne)

    7 months, 3 weeks ago

    Due to the nature of the issue, we’ll need to take a look at your setup. However, we are unable to do it here as this is a public forum. You could consider purchasing a Yoast SEO Premium subscription since it comes with email support. Then we can investigate the issue further directly on your setup privately.

Viewing 3 replies - 1 through 3 (of 3 total)

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