wp-admin.php – That page can't be found

  • inspiredmind

    (@inspiredmind)


    8 years, 3 months ago

    Hello,

    I am having an issue on one of my WP sites with the admin system.

    I am able to log-in and use it normally. But often when I submit changes I make to settings (of a plugin, of wordpress, or Jetpack, etc.) it results displaying the front end of my site, with the message, “That page can’t be found.
    It looks like nothing was found at this location. Maybe try one of the links below or a search?”

    The URL shows the expect address of whatever wp-admin section I was working on, etc. No issue there.

    If I refresh the page, changes are it will load back to showing me the expected admin page, and the submission of changes has gone through. Sometimes, I have to refresh a few times, as I might get the Page not found error a few times in a row.

    Another issue I was experiencing is that whilst working in wp-admin, I would often get asked to login again, after submitting a page or change pages in the Admin. I did something (I don’t recall what exactly) that seems to have fixed that. Not sure if it is related to this issue.

    Is there a way to troubleshoot what might be causing this?

    Thanks,

    Jonathan

Viewing 1 replies (of 1 total)
  • Casey Driscoll

    (@caseypatrickdriscoll)

    8 years, 2 months ago

    Hello inspiredmind,

    Thanks for posting!

    Just to confirm, after you’ve refreshed or go back to the config page, the settings were changed? Additionally, the url is correct and expected, but what is displayed is not (even though the form submission went through correctly).

    The page you describe, is it the standard theme 404 page? Does it have the front end styling, even though it is in the backend?

    Generally speaking the best way to troubleshoot this is to start from scratch. It is best to turn off all plugins and move to a standard theme like TwentySixteen, and then see if the problem persists. If everything is good on a ‘vanilla’ install, reactive your theme and each plugin, one at a time. After every reactivation, recheck the problem. If the problem is happening again, you’ve at least narrowed down the issue so that others may be able to recreate it.

    It can be a bit tedious, but in my experience it is the most effective method at narrowing the issue.

    Does this make sense? If you could respond with the answers to the above questions, along with the name of your theme and an example url, someone may be able to help more.

    Thanks!

Viewing 1 replies (of 1 total)
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