Title: wp-admin/install.php not loading Last modified: August 19, 2016 --- # wp-admin/install.php not loading * [johnleebkk](https://wordpress.org/support/users/johnleebkk/) * (@johnleebkk) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/) * i want to install wordpress on [http://www.kincaidbangkok.com/test/](http://www.kincaidbangkok.com/test/) when i go to [http://www.kincaidbangkok.com/test/wp-admin/install.php](http://www.kincaidbangkok.com/test/wp-admin/install.php) * it wont load, it will just be a blank page. i have put the mysql info correctly * but i don’t know why it wont load. * can some one please help? * this is the screen shot: [http://img190.imageshack.us/img190/1539/screenshotbf.jpg](http://img190.imageshack.us/img190/1539/screenshotbf.jpg) Viewing 14 replies - 1 through 14 (of 14 total) * [MichaelH](https://wordpress.org/support/users/michaelh/) * (@michaelh) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1208817) * I’d delete and reupload the WordPress files. See [Uploading WordPress to a remote host](http://codex.wordpress.org/Uploading_WordPress_to_a_remote_host). * Note don’t delete wp-config.php * [JohnKendrick](https://wordpress.org/support/users/johnkendrick/) * (@johnkendrick) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1208837) * I’ve got the same problem. The install.php file either shows up as a blank or asks to be downloaded. I’m a first time user, trying to install on a localhost on my Mac Pro using MAMP. * Any obvious things I should do or look for? * One thing troubling. Most of the port info says it should be 8888. But the Start MAMP page lists 8889 as the port. Perhaps that’s the problem? * John Kendrick * [MichaelH](https://wordpress.org/support/users/michaelh/) * (@michaelh) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1208886) * > I’ve got the same problem. * Probably not the same thing. When a browser tries to download a PHP file then look at adding: * `AddType application/x-httpd-php .php` * to your httpd.conf file. * [JohnKendrick](https://wordpress.org/support/users/johnkendrick/) * (@johnkendrick) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1208920) * thanks for the reply, Michael. I’m using Firefox as my browser on the Mac. When it pops up the download request, it, of course, asks, what I wish to do with the file, including, if I wish to open it, which application. I select Firefox. Doesn’t help. * What would that mean for your fix? * John * [MichaelH](https://wordpress.org/support/users/michaelh/) * (@michaelh) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1208954) * Actually the problem is your web-server…so my suggestion still applies. * [tci22](https://wordpress.org/support/users/tci22/) * (@tci22) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1208960) * I think I’ve got a similar problem. I am not tech-savvy so bear with me: * – “You chose to install in the main directory of the domain tips4that.com, but there are conflicting filenames, therefore we can not proceed. Following filenames already exist in the main directory of the domain tips4that.com (path=”/home/ tipstha1/public_html/”).You must manually remove these files before proceeding with auto-installation: index.php” * I am using JustHost website hosting and they promise a one-click install or something similar * [MichaelH](https://wordpress.org/support/users/michaelh/) * (@michaelh) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1208963) * tci22 – don’t see that as the same problem. * You already have an index.php in your web-root and the one-click install must be seeing that. You might need to rename that index.php to something else. * Either review [Installing WordPress](http://codex.wordpress.org/Installing_WordPress) to install WordPress “manually” or talk with your host if you continue with the one-click install. * [JohnKendrick](https://wordpress.org/support/users/johnkendrick/) * (@johnkendrick) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209008) * Michael, * Again thanks for the hand holding. * I’m doing trial and error here because I’m only following instructions so I wonder if this is what you had in mind. * I looked in the MAMP files in the conf folder and then to the apache folder to find the httpd.conf file. Assumed the problem was not wordpress but the server. * I then found the following text entry; AddType application/x-httpd-php .php . phtml * Since your addition did not include the “.phtml” bit, I simply added your statement. * Sound right? * John * P. S. Just found time to try it out. Didn’t work. ;-( * Does that mean a reinstall of both MAMP and WordPress is the best and, perhaps, only solution? * [MichaelH](https://wordpress.org/support/users/michaelh/) * (@michaelh) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209024) * Sorry, I can’t say that a reinstall will necessarily resolve things, as you already had the AddType line in your httpd.conf file. * Assume you restarted your Apache… * If you want to leave WordPress out of the equation, try the little phpinfo script in [Finding Server Info](http://codex.wordpress.org/Finding_Server_Info) to see if it ‘executes’. * [JohnKendrick](https://wordpress.org/support/users/johnkendrick/) * (@johnkendrick) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209037) * Thanks again. I’ll try it. * Does it matter where I put the wordpress files on my computer. The docs I used recommended putting them in sites/wordpress. But I don’t recall ever telling any MAMP program where the files were. Thus, when I try to run the install program in wordpress, how do the two (MAMP stuff and wordpress) know to work with one another? * Shouldn’t I have entered location material in each? * John * [MichaelH](https://wordpress.org/support/users/michaelh/) * (@michaelh) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209045) * WordPress needs to be installed in your web-root folder (or a sub-folder of web- root). * [JohnKendrick](https://wordpress.org/support/users/johnkendrick/) * (@johnkendrick) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209047) * I don’t have anything I can readily identify on the Mac (10.6 OS) that called be called a web-root directory. The closest I see is the directory labeled “sites” which is the recommended directory for web pages. * Looks to me as if I need to go back to the installation materials and to the two books I’ve got on installing wordpress to see something I may have missed * Thanks for your help. * John * [MichaelH](https://wordpress.org/support/users/michaelh/) * (@michaelh) * [16 years, 8 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209053) * Web-root on my local machine is /xampp/htdocs. * [nickriebe](https://wordpress.org/support/users/nickriebe/) * (@nickriebe) * [16 years, 6 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209201) * tci22 – I had the same problem once. Only thing that worked for me was to rename the folders “wp-content”, “wp-admin” and “wp-includes”. I also did a post on it at my site here: [http://nickriebe.com/cant-delete-wordpress-folders-to-re-install/](http://nickriebe.com/cant-delete-wordpress-folders-to-re-install/) * HTH, -Nick Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘wp-admin/install.php not loading’ is closed to new replies. * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 14 replies * 5 participants * Last reply from: [nickriebe](https://wordpress.org/support/users/nickriebe/) * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/wp-admininstallphp-not-loading-1/#post-1209201) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics