Title: /wp-admin/install.php is BLANK.
Last modified: August 18, 2016

---

# /wp-admin/install.php is BLANK.

 *  [jesansel](https://wordpress.org/support/users/jesansel/)
 * (@jesansel)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/wp-admininstallphp-is-blank/)
 * I’ve uploaded all the files from wordpress, and set all the permissions correctly.
   I’m using a UNIX shell to access all the files online. I followed the detailed
   instructions at [http://codex.wordpress.org/Installing_WordPress#Detailed_Instructions](http://codex.wordpress.org/Installing_WordPress#Detailed_Instructions)
   up to step 5, but when I go to /wp-admin/install the page is blank. I’m not sure
   what’s causing the problem. I think I have a mySQL database for wordpress, but
   a previous worker set it up and I’m not sure of the username and password. Is
   there a way for me to find these out (not from that person, they no longer work
   here). If I have the wrong database name, username or password in the wp-config.
   php file, could it be what’s causing my install.php page to come up blank?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Nazgul](https://wordpress.org/support/users/nazgul/)
 * (@nazgul)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/wp-admininstallphp-is-blank/#post-403472)
 * If you have shell access, try logging in to MySQL through the shell with the 
   username and password from your wp-config.php file.
 * If that works, it’s most likely not a database connection problem..
 *  Thread Starter [jesansel](https://wordpress.org/support/users/jesansel/)
 * (@jesansel)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/wp-admininstallphp-is-blank/#post-403666)
 * when I try to login to mysql with I get the messsage, “ERROR 2002: Can’t connect
   to local MySQL server through socket ‘/tmp/mysql.sock’ (13)” I’ve seen advice
   on how to fix this error at [http://forums.fedoraforum.org/archive/index.php/t-19402.html](http://forums.fedoraforum.org/archive/index.php/t-19402.html),
   but I don’t any of the mysql files so I can’t edit them. The socket directory
   is owned by mysql.
 *  Thread Starter [jesansel](https://wordpress.org/support/users/jesansel/)
 * (@jesansel)
 * [19 years, 10 months ago](https://wordpress.org/support/topic/wp-admininstallphp-is-blank/#post-403686)
 * I meant to say I don’t OWN any of the mysql files.
 *  [sulligogs](https://wordpress.org/support/users/sulligogs/)
 * (@sulligogs)
 * [18 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-is-blank/#post-403999)
 * Hiya,
 * I had the same trouble just with IIS for Windows.
 * I went through the option of telling PHP5 to use IIS with IMAPI(?) – but that
   requires manual configuration.
 * So, I uninstalled and reinstalled PHP with IIS for CGI configuration and now –
   NO BLANK PAGE!
 * Hope that helps,
 * Sulligogs

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘/wp-admin/install.php is BLANK.’ is closed to new replies.

## Tags

 * [Blank](https://wordpress.org/support/topic-tag/blank/)
 * [install.php](https://wordpress.org/support/topic-tag/install-php/)
 * [wrong](https://wordpress.org/support/topic-tag/wrong/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [sulligogs](https://wordpress.org/support/users/sulligogs/)
 * Last activity: [18 years, 11 months ago](https://wordpress.org/support/topic/wp-admininstallphp-is-blank/#post-403999)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics