Support » Installing WordPress » /wp-admin/install.php downloads file instead of running

  • Resolved reedhamo


    Hi everyone,

    I’d be grateful for your help on this.

    I setup a mySQL database on my server and followed the 5-minute install precisely. The 5-minute install guide said that I should copy the files to the root directory which I am unable to do – but I figured that putting them in httpdocs would be fine so I did that instead (please correct me if I’m wrong).

    The next problem is that entering /wp-admin/install.php does not run the php – it just downloads the install.php file to my computer. Equally – if I visit the root URL, my browser downloads a file called ‘download’.

    Can anybody think of a reason that this would be happening? I need some help on this.

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  • I fixed it. I had to login to Plesk > Select the domain > Web Hosting Settings > Enable PHP Support > Disable Safe Mode.

Viewing 1 replies (of 1 total)
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