wp-admin/install.php, config, interland.com, phpAdmin, trouble. (5 posts)

  1. smarkos33
    Posted 11 years ago #

    I'm not experienced in setting up mySQL, so I've been relying on info from my host, interland.com. My attempts at installing wordpress won't get father than wp-admin/install.php.

    Here's what my host tells me I ought to put in the wp-config.php file:

    username: user1097547
    hostname: mydatabase.registeredsite.com
    database server name: IPSQLG0002ATL2

    and here's what the relevant part of my wp-config.php file reads:

    define('DB_NAME', 'IPSQLG0002ATL2');
    define('DB_USER', 'user1097547');
    define('DB_HOST', 'localhost'); // also tried mydatabase.registeredsite.com here

    Please help! (Yes, my host really wants 'registeredsite' there, not my actual domain name!)

  2. James Huff
    Volunteer Moderator
    Posted 11 years ago #

    At DB_HOST, try: http://mydatabase.registeredsite.com

  3. smarkos33
    Posted 11 years ago #

    Rats, that didn't work either. I'm still stumped.

  4. thegreatnorth
    Posted 11 years ago #

    Find out if your host is using a specific address such as: or something like. Most of these new hosting companies are running multiple servers for different apps so it needs the IP of the specific server.

  5. spitstatic
    Posted 10 years ago #

    I am having the same problem. A client has this host (Interland), and here is the response they sent me:

    Thank you for contacting Technical Support regarding the error:'Error establishing a database connection'.

    We apologize for the inconvenience this has caused you and your business.

    I was able to connect to your database using the following information:

    IP address:

    I've tried that, though, and it doesn't work. I've tried every combination I can think of! I called them, and they showed me where to access the PHPMyadmin. So I installed WordPress in a directory on my own site (which works with WordPress fine), and then took that information and dumped it into my client's site, changing out URLs and such...) the tables created with no problem... but that didn't solve my problem of WordPress not talking to the database.

    Please help.

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