Support » Plugin: WC Catalog Enquiry » wp-admin unreachable after plugin activation

  • Resolved Apprique

    (@apprique)



    After activating the plugin the wp-admin backend only shows a blank page. I cannot login anymore or deactivate the plugin without removing the plugin through FTP access. I’m using Bridge theme and WooCommerce is activated. Any ideas what’s causing this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WC Marketplace

    (@dualcube)

    @apprique We are really sorry to hear that you have faced this issue.

    Will you please let us know the version of WooCommerce Catalog Enquiry, WooCommerce and PHP version of your site so that we can assist you accordingly.

    Plugin Author WC Marketplace

    (@dualcube)

    I haven’t heard back from you, so I believe there are no other issue related to this topic.

    I’m marking this topic complete, please feel free to open a new thread for any further queries.

    Sorry for the delay. We were using the latest version of your plugin, with the latest version of WooCommerce (3.1.2), PHP 5.6.30 and MySQL 5.5.51. The only other plugin that might be of influence is (the widely used) Yoast SEO plugin.

    The front end of the website kept working. Only the admin part gave a white page.

    • This reply was modified 1 year, 2 months ago by  Apprique.
    Plugin Author WC Marketplace

    (@dualcube)

    We are really sorry for the delayed response.

    You should not face this issues with this set up.

    Can you please get in touch with our forum so that we can inspect the issue further : https://wc-marketplace.com/support-forum/

    Looking forward to your co-operation regarding the same.

Viewing 4 replies - 1 through 4 (of 4 total)
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