Support » Fixing WordPress » wp-admin page has a "redirect loop" for every site on webhost

  • Resolved Daniel Delos


    I use Web Hosting Hub for hosting most of my sites and since yesterday, I cannot access the */wp-admin page to log into wordpress for all these sites.

    Error on firefox: The page isn’t redirecting properly
    Error on chrome: This webpage has a redirect loop

    The sites themselves are all up but I cannot gain access to the wordpress backend. All are different sites with different themes, different versions of wordpress (some latest) and there are only a few plugins common to all:
    Limit login attempts
    Wordpress SEO (by Yoast)
    Backup wordpress

    I contacted my webhost about it and they gave an ambiguous answer “I have check into this and it does look like this is an issue with your .htaccess file. It looks like you have some custom code in your .htaccess file. You will either need to fix the code or recreate the .htaccess file. I would recommend reaching out to a developer that is more familiar with coding.”

    I never manually modified my htaccess files. Here is one of the htaccess file contents:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress


    So I guess the first question is, what is ‘customized’ about it and why would it break the wordpress admin login page?

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  • Issue solved; Just reporting back for the record.

    > I renamed all plugin folders with a ‘1’ in front (to disable them).

    > wp-admin page worked which isolated the problem to plugins.

    > Then it was just process of elimination. The culprit was an old (paid) plugin called “Push Button SEO”. Post-panda, it no longer served any use anyway.

Viewing 1 replies (of 1 total)
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