Title: wp-admin page does not load
Last modified: January 25, 2018

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# wp-admin page does not load

 *  [oliver256](https://wordpress.org/support/users/oliver256/)
 * (@oliver256)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-admin-page-does-not-load/)
 * Hi. I can login to my webpage and i can see the WP taskbar at the top of the 
   page however as soon as i click any of the links in the wp task bar, the page
   then goes to a blank screen in firefox and HTTP 500 error in Microsoft edge browser.
   how do i access the WP dashboard? I have a feeling one of the plugins may be 
   corrupt.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwp-admin-page-does-not-load%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/wp-admin-page-does-not-load/#post-9900659)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. This will force the 
   default theme to activate and hopefully rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a .htaccess rule could
   be the source of the problem. To check for this, access your server via SFTP 
   or FTP, or a file manager in your hosting account’s control panel, and rename
   the .htaccess file. If you can’t find a .htaccess file, make sure that you have
   set your SFTP or FTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that specific time 
   period. If you don’t have access to your server error log, ask your hosting provider
   to look for you.

Viewing 1 replies (of 1 total)

The topic ‘wp-admin page does not load’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/wp-admin-page-does-not-load/#post-9900659)
 * Status: not resolved

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