Hello there @kevinrseo
SmartCrawl shouldn’t cause anything like that… can you please enable WP_DEBUG so we can possibly see what’s happening? You should access your server via (S)FTP, edit wp-config.php file, find a line like
define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy blogging. */ comment)
// Enable WP_DEBUG mode
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
@ini_set( 'log_errors', 1 );
// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);
Then go ahead and replicate the “not available” error by visiting wp-admin once more. By doing so, a /wp-content/debug.log file should be created. Please strip any sensitive data, use a service like Dropbox/GoogleDrive to upload it and post the shareable link here with us.
Warm regards,
Dimitris
Hello @kevinrseo
I hope you are doing well!
We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.
Kind regards,
Nastia
