Title: wp-admin login error
Last modified: February 21, 2022

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# wp-admin login error

 *  Anonymous User
 * (@anonymized-15940303)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/)
 * Hello, I am hoping to get some help with a subdomain that I cannot login to.
 * When I go to the “…site/wp-admin” and type in my password it then asks me for
   my authorization code from my app. I type that in, but then it goes back to the
   screen where it asks for my password, then back to the authorization code, then
   back to the password etc etc. it is a never ending cycle.
 * I contacted GoDaddy and they told me that it was an issue related to my files
   and that they couldn’t help. I was able to log in a couple weeks ago though and
   no files have been added, changed or removed since then.
 * Any help would be appreciated!`

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/#post-15388990)
 * What plugin do you use to use two-factor authentication via the app?
 *  Thread Starter Anonymous User
 * (@anonymized-15940303)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/#post-15389021)
 * It’s called “Authenticator” by Microsoft. Thank you!
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/#post-15389076)
 * Microsoft Authenticator are the name of your app. But which WordPress-Plugin 
   do you use for it?
 *  Thread Starter Anonymous User
 * (@anonymized-15940303)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/#post-15389088)
 * Oh I apologize! It’s called WP 2FA – Two-factor authentication for WordPress 
   by WP White Security.
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/#post-15389111)
 * I would recommend that you contact their support for clarification as the problem
   is related to this plugin. You can find the support forum here: [https://wordpress.org/support/plugin/wp-2fa/](https://wordpress.org/support/plugin/wp-2fa/)
 *  Thread Starter Anonymous User
 * (@anonymized-15940303)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/#post-15389122)
 * Thanks for the link! One thing to add though, I had GoDaddy disable all of my
   plugins and try to login and the same cycle was happening but instead of the 
   2 factor authentication code request, it was just asking for my password over
   and over which makes me think it’s not actually the plugin. Because I also have
   this same plugin on all of my other domains and am able to login fine.
 * That being said, I will contact their support regardless!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘wp-admin login error’ is closed to new replies.

## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)
 * [subdomain](https://wordpress.org/support/topic-tag/subdomain/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 2 participants
 * Last reply from: Anonymous User
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-login-error-2/#post-15389122)
 * Status: not resolved

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