Support » Installing WordPress » /wp-admin/install.php?step=1 issue

  • Resolved Developer

    (@hanadevswebacc)


    Hello.

    I was working on my site, basically it was already done, and I was trying to configure HTTPS protocol unsuccessfully. From the page where I start using wordpress I click the manage site, but it redirected me to http://MySite/wp-admin/install.php and from here, my hell starts to begin…, Now I cannot access my admin login neither my dashboard and anything. My site is not working anymore and I cannot do anything else. Basically every time I tried to access my site it just redirect me to http://MySite/wp-admin/install.php which I try to continue, but it basically get stuck until it timeout….

    Since I’m new with this WordPress world, I just realize that I’m working with wordpress.org which I dont find any kind of support, but I already pay 3 years of hosting…,

    Please I need advice on what to do, or how to recover my page or my money. or at least get a real live support on this.

    I’m so frustrated after spending some days understanding this platform to end up having nothing but a bug that I cannot fix.

    Edit: Somehow it just start working again….

    • This topic was modified 1 month ago by Developer.
    • This topic was modified 1 month ago by Developer.

    The page I need help with: [log in to see the link]

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