Support » Plugin: MailChimp for WooCommerce » wp-admin down when activating plugin – ERR_TOO_MANY_REDIRECTS

  • Resolved alexkappel

    (@alexkappel)


    Worked in stage env but when I activate the plugin I can’t access /wp-admin.
    It tries to redirect to /wp-admin/options-general.php?page=mailchimp-woocommerce and I get ERR_TOO_MANY_REDIRECTS

    Any idea why?

    I had to rename the plugin folder through FTP to get access to the admin area again. Front-end was not affected.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author mcsupport

    (@mcsupport)

    Hi alexkappel,

    Thanks for reaching out. I definitely understand the concern here, and I’m happy to take a peek and see what’s going on. In order to dig in, could you please get back to us with the following information:

    – The version of PHP running on your site
    – The theme you are using
    – What other plugins are currently installed?
    – Does the behavior still occur when all other plugins are temporarily deactivated, using a default WordPress theme? (This will help us rule out potential plugin and theme conflicts)
    – Does your site meet the minimum requirements listed here? https://docs.woocommerce.com/document/server-requirements/
    – A link to your site

    Thanks! We look forward to hearing back and taking a closer look.

    Warmest Regards,

    Pearl

    alexkappel

    (@alexkappel)

    Commented out this whole function

    public function adminReady()
    {
    /*$this->is_admin = current_user_can(‘administrator’);
    if (get_option(‘mailchimp_woocommerce_plugin_do_activation_redirect’, false)) {
    delete_option(‘mailchimp_woocommerce_plugin_do_activation_redirect’);
    if (!isset($_GET[‘activate-multi’])) {
    wp_redirect(“options-general.php?page=mailchimp-woocommerce”);
    }
    }*/
    }

    AND as well

    //$this->loader->add_action(‘admin_init’, $service, ‘adminReady’);

    Fixed it.

    Plugin Author mcsupport

    (@mcsupport)

    Hey @alexkappel,

    Thank you so much for alerting us to this issue. A fix was recently pushed and this issue should no longer be a persist in the current version of MailChimp for WooCommerce (v1.0.7). Thanks again, and please feel free to reach back out at any time if you run into other questions or concerns about the plugin.

    Warmest Regards,

    Pearl

    Pau

    (@pzaballos)

    Hi, I´ve the same issue whith last version.

    Please @alexkappel, where is this function? which .php? Thank very much!

    @mcsupport, please improve (or redo) this plugin because It’s a hell.

    I´m premium user of mailchimp and we´ve experienced several problems whith this plugin in a short time.
    Last one, mailchimp disconnect of my site and periodically it´s neccesary to reinstall the plugin to start to work again! Last time this morning and then impossible to go into my wp-admin. It tries to redirect to /wp-admin/options-general.php?page=mailchimp-woocommerce and I get ERR_TOO_MANY_REDIRECTS

    Pau

    (@pzaballos)

    Hi again. I found this functions and following the instructions, now my wp-admin works. Thanks and all credits for @alexkappel

    Please @mcsupport, this plugin is horrible. Customers who pay to use mailchimp expect something better…

    • This reply was modified 4 months, 2 weeks ago by  Pau.
Viewing 5 replies - 1 through 5 (of 5 total)
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