Viewing 13 replies - 1 through 13 (of 13 total)
  • Same error. I had to rollback to 3.4.8 version.

    Same error here, I disabled the plugin, the plugin is having problems and was not recording conversions even though everything was configured perfectly. The plugin needs improvements

    Plugin Support Marija

    (@marijastuntcoders)

    Hi @sceko – thanks for reaching out!

    Can you describe the issue you are having a bit further, what isn’t working? Also, please share your system status report and your debug.log using PrivateBin.

    @kevinineric , @aghio – please open a new thread on the forum detailing the issue you are facing, so that we can look into them as well.

    Kind regards,
    Marija

    @sceko just install it, update it an take a look opening wp-admin.

    bunos dias @aghio te resulto volver a la version Anterior?

    buen día @alegarcia09 . Si. Eso hice. Primero desactive el plugin desde la consola del servidor. Luego hice rollback y lo reactive. Eso funcionó.

    @aghio Gracias por la Informacion, pero ahi me informaron que el problema esta en el portal de woo, asi que no estaria resultando si lo hago…

    • This reply was modified 5 months, 3 weeks ago by alegarcia09.

    Como dije… la versión 3.4.8 funciona ok. la nueva versión 3.4.9, no.

    No se donde estará el problema. Lo que si puedo confirmar es que la nueva versión no funciona y la anterior si. Tengo dos sitios con igual problemática y ambos con igual solución temporal.

    We have encountered the same problems for some of our clients.

    Sorry to say, but the engineers that developed this plugin made some mistakes in the implementation for the upgrade.

    The reason why wp-admin is broken, is because upon opening /wp-admin (or any page in wp-admin), the plugin will forcebly run the upgrade_to_3_4_9() function inside /plugins/facebook-for-woocommerce/includes/Framework/Lifecycle.php:177.

    This function will perform some remote syncing to Facebook, however, if you have many products or categories, this will take a very long time, slowing down even very powerful servers and resulting in a very long processing time. Most likely, the processing time is longer than the allowed time-outs for hosts or that php-fpm can handle.

    And because it is automatically run on every wp-admin page, it breaks wp-admin.

    In the next update:
    – Please allow this upgrade script to be run manually via a notification at the top of the page instead of enforcing the upgrade script
    – Use batch processing for syncing products and track the progress, automatically calculate the optimal batch size by assessing the request time it takes for syncing one product or category, so it will not use a lot of resources or be a very lengthy process.

    Stack trace of responsible code:

    /facebook-for-woocommerce/includes/Framework/Lifecycle.php:177
    upgrade_to_3_4_9()

    /facebook-for-woocommerce/includes/Lifecycle.php:346
    sync_all_product_sets()

    /facebook-for-woocommerce/includes/ProductSets/ProductSetSync.php:110
    sync_all_wc_product_categories()

    /facebook-for-woocommerce/includes/ProductSets/ProductSetSync.php:235
    get_fb_product_set_id()

    /facebook-for-woocommerce/includes/ProductSets/ProductSetSync.php:148
    read_product_set_item()

    /facebook-for-woocommerce/includes/API.php:532
    perform_request()

    /facebook-for-woocommerce/includes/API.php:101perform_request()

    /facebook-for-woocommerce/includes/Framework/Api/Base.php:87
    do_remote_request()

    /facebook-for-woocommerce/includes/Framework/Api/Base.php:114
    wp_safe_remote_request()

    (which is a native WP function, that performs a curl request).

    Any updates on this?

    Thread Starter Master

    (@sceko)

    The last update resolved the issue.

    thank you!

    Plugin Support Marija

    (@marijastuntcoders)

    Hi @sceko – great to hear that everything is working as expected now. Feel free to reach out again if you have any further issues.

    If anyone else is still needs assistance, please open a new thread on the forum.

    Kind regards,
    Marija

Viewing 13 replies - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.