Support » Installing WordPress » wp-admin design & layout distorted

  • After downloading WordPress and installing it onto my site via FTP, the wp-admin dashboard’s layout and design are both distorted.

    You may like to see the image here (it looks different from what it is supposed to be).

    Anyone has any clue what is missing?

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  • Moderator t-p


    Have you tried:
    – deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicable, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – To rule out any theme-specific issue, try switching to the unedited default, core-bundled Theme (such as Twenty Twelve, Twenty Thirteen or Twenty Fourteen) for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    I guessed there was 2 estimated reason:
    1) browser (less chanse)
    2) global setting of the operating system

    I had the same problem and found this topic and tried to solve it. I changed my browser: Opera->Mozilla->Chrome and this didn’t help.
    Then I went to the “Control panel->System Properties->Perfomance Options” of my OS (WinXP) and switched on “Smooth edges of screen fonts”. And it solved the problem of distortion only in Opera.
    The most awful distortion is in the Mozilla.

    So, the reason has nothing to do with OS or browser.

    PS: I installed a “clean” version without plugins and/or any customization.

    @melvladimir – if you’re looking for help, please start your own thread as per the forum guidelines:

Viewing 3 replies - 1 through 3 (of 3 total)
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