Title: WP-Admin Blocked
Last modified: August 22, 2016

---

# WP-Admin Blocked

 *  Resolved [PyroWebDesign](https://wordpress.org/support/users/pyrowebdesign/)
 * (@pyrowebdesign)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-blocked/)
 * Hello,
 * I am trying to get some theme support for a premium theme from the developers
   on ThemeForest, and they have requested Administrator access to dig into the 
   back end. They are saying that they are being blocked from accessing the /wp-
   admin login page. I have had this issue once before on a different site. I live
   in Australia and my server is based here in Australia and the theme developer
   is in Europe. I was wondering if anyone knows of a reason why they wouldn’t be
   able to access the login screen. I can access it from multiple computers on multiple
   IP addresses.
 * I am going to contact my server company to see if they know of a reason why as
   well, but I thought I would cover all my bases by asking here as well.
 * Thanks,
 * Peter

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-blocked/#post-5884915)
 * Sounds like something the host would do to protect against DOS attacks.
 *  Thread Starter [PyroWebDesign](https://wordpress.org/support/users/pyrowebdesign/)
 * (@pyrowebdesign)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-blocked/#post-5884941)
 * Thanks for you reply.
 * I have heard back from my server company and they have set up security against
   increased attacks from offshore.
 * Thanks once again,
 * Peter

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP-Admin Blocked’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [PyroWebDesign](https://wordpress.org/support/users/pyrowebdesign/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/wp-admin-blocked/#post-5884941)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics