WP 4.9 Update Destroying Websites

  • Resolved collector2017

    (@collector2017)


    6 years, 5 months ago

    With the update to version 4.9, the site footers suddenly became 2 inches tall from what was 1/2 inch. Upon adjustment to customizer in control panel, footer returns to normal. Next day, site footer is gone. 4.9 update is gone too and wants to me re-update again. Re-update to 4.9, footer returns but is again giant size. Upload to site backup for 4.9 removal, sites return to normal. Next day, footer is gone, update to 4.9 is gone again, wants me to update to 4.9. Update to 4.9 third time, footer return to giant size. Next day, footer gone. 4.9 update gone again too. I can only wonder what happening at night to my websites. Using the same theme on multiple sites, each site is experiencing the same identical issue described above.

    There is also a bug issue with update 4.9 disabling the control panel customizer. The site cannot be customized or repaired due to this disabling by the 4.9 update. The theme’s (Onetone theme) customizer is also disabled by the WP 4.9 update thereby rendering the sites uneditable.

    Anyone have any ideas or info on this bug yet? Is anyone else reporting such errors? Is there a solution in effect?

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Theme Author MageeWP

    (@magictheme)

    6 years, 5 months ago

    Sorry for the inconvenience.
    Problem has been fixed in the newest version.
    Please update.

    Thread Starter collector2017

    (@collector2017)

    6 years, 5 months ago

    Thank you much for your reply. While the site footers appear to be back to normal, the site admin editors and customizer remain disabled. I can log in to admin, edit posts or pages and that’s about it. Can’t make any settings due to disabling of the customizers.

    Used to be I clicked on Customize and all the site options would open for adjustments and edits but now, all that opens is a minimal widget option function of no account or purpose to me. All other options and customizations have been disabled or in the least, are simply not there to edit and I can find no way of retrieving or activating them again. Even with a backup overwrite of the theme, the problem remains. This indicates to me that theme is not where the problem since the problem is now there that was not with current or former theme packages. The problem is in the WP 4.9 update. I’m at a loss for how to repair it back to a customizable editable state.

    Thread Starter collector2017

    (@collector2017)

    6 years, 5 months ago

    Oh, FYI, I also tried disabling each plugin, some were removed completely, to no avail or solution of the issue in admin panel.

    Thread Starter collector2017

    (@collector2017)

    6 years, 5 months ago

    If I remove and reinstall my theme, will I lose anything?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    6 years, 5 months ago

    If I remove and reinstall my theme, will I lose anything?

    If you delete it manually (from the file system) and not the WP uninstaller, you should not lose anything. But. ALWAYS make a backup just in case. Servers do weird things.

    I looked at your other post (yes, which I closed):

    The wp update 4.9 has disabled all customize options in the admin panel.

    This does not appear to be the case. I installed the latest version on a test site and I was able to customize all the options.

    But… it also tells me via an alert that theme options were moved to customize. Which means they’re all in the WP Customizer now and you said this:

    Clicking Customize only opens a useless widget box and all other options and features, and there are many, are all gone.

    I see them all on my screen – https://cldup.com/yEsrPy9r4i.jpg

    Keep in mind, it was Onetone, NOT WP 4.9, that chose to disable their own customizer. And I laud that choice! It’s always better to use the tools WP came with 🙂

    You said you disabled all your plugins and upgraded so I recommend you install the Debug Bar plugin and see if it throws any errors for you. Also turning on debugging on your site would be a good call. I know some servers do weird things with customizer, and you may be there 🙁

    Theme Author MageeWP

    (@magictheme)

    6 years, 5 months ago

    If you have updated the theme to the newest version, please clear the browser cache before you customize your site.

    Thread Starter collector2017

    (@collector2017)

    6 years, 5 months ago

    Thanks for your efforts. Ok, so you can build a new site with the same theme. I can’t see how that would prove your point. I am using the same theme on multiple sites, all with the same issues with the 4.9 update. diecastchampion is the only one left. The rest are offline due to malfunction. Yes, Onetone did move their customize options to the wp customize link in one of their updates. That was long ago. I have used the theme customize features to completely built the diecastchampion.com website. With the 4.9 update, those options are no longer there. Why can’t you understand what I’m saying?

    I’m going to mark my threads as resolved since all I am getting is know it alls with no help. Know it alls who only tell me all the things I know and have done and tried who also refuse to just admit that somebody did something wrong. I mean after all, we the users are not the ones writing the program, you are; for some odd reason though, wp errors are always our own fault despite wp being the ones writing it.

    And I’m not upset. I am a realist. I see things as they truly are and blatantly speak truth. Sure, it gets me in a bind with some folks as they aren’t used to honesty. They demand something which I will never ever be concerned with, political correctness. I tell it like it is because it’s the only way I know how. I was taught to tell the truth so I do. I was taught that it was always best.

    Per the quotes, it wasn’t meant to offend you about America. It is the truth of my life and what it is. I am a slave living under every day systematic organized crime from government and industrial personnel. No, I am not criminal. It’s corrupt government teamed with organized crime, they don’t need any excuses to commit tyranny. Ever been to Alabama?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    6 years, 5 months ago

    @collector2017 Please do not create duplicate topics for the same thing. Those will get removed when found.

    You have a problem that is centered around this theme. Stick with this topic but please refrain from any inflammatory replies.

    Volunteers including theme authors (they are volunteers too) are here to help you but this topic isn’t your blog. Please keep it to this problem only.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    6 years, 5 months ago

    The point I was attempting to make is “the settings work on a clean, new site, so there’s something specific to your site that’s breaking them.” I understand well that you’re not seeing the options, and I was trying to teach you how to figure out what’s unique about your situation.

    As much as this sucks to hear, the reality is that’s how we debug when we don’t have access to your sites (and no, I don’t want access).

    I’m sorry we’ve been unable to guide you through debugging and you’re unwilling to work further. I wish you the best of luck.

    Thread Starter collector2017

    (@collector2017)

    6 years, 5 months ago

    Could someone please help me. I was getting help from nice people and suddenly this person called Epstenu starts abusing me and has blocked all my posts from being seen by anyone. She is doing this intentionally because of her lesbian lifestyle and I am a Christian. She has singled me out for abuse to prevent me from getting any help with anything on the support forums until she looks it over. So far, she’s removed several posts, closed two accounts of mine and now, continues to offer up her abuse of me which has taken place over the last year. This “Professional Lesbian with her own tv show has singled me out because I am a christian and a target of broadcasters since witnessing their real crimes in the music business. Please someone, get this person off my back. I have done her or no one any wrongdoing on here or anywhere online.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    6 years, 5 months ago

    I was getting help from nice people and suddenly this person called Epstenu starts abusing me

    I have no clue where you got that idea. Besides the theme author, she was the only other person actually helping you in this topic. She offered advice, and troubleshooting steps for you to try.

    That may not have been the magic instant solution you were looking for, but that was by no means abuse. Stay tuned though, there’s more to say regarding abuse.

    has blocked all my posts from being seen by anyone

    Your posts weren’t blocked, they were held for a moderator to review. Most were deleted, by me, because they actually were abusive.

    She is doing this intentionally because of her lesbian lifestyle and I am a Christian.

    No, she did it because you broke forum guidelines by opening duplicate topics and multiple accounts: https://wordpress.org/support/guidelines/

    So far, she’s removed several posts, closed two accounts of mine and now.

    Several of your posts were removed by me, because we don’t allow duplicate or abusive posts here. The duplicate accounts were closed because we don’t allow those here either: https://wordpress.org/support/guidelines/

    This Professional Lesbian with her own tv show has singled me out because I am a christian and a target of broadcasters since witnessing their real crimes in the music business.

    She doesn’t have her own TV show, she has a site about TV shows.

    She didn’t single you our because you’re a Christian, she singled you out because you violated multiple forum guidelines.

    Broadcasters and the music business have nothing to do with this.

    Please someone, get this person off my back. I have done her or no one any wrongdoing on here or anywhere online.

    You have done quite a bit of wrong. You created duplicated topics, duplicate accounts, posted abusive replies, and followed Mika offsite to harass her on Twitter and her blog.

    Because of your multiple violations of our forum guidelines, and the harassment of one of the only people trying to help you, I have banned your account from our support forums.

    If you need further assistance with WordPress, please try https://jobs.wordpress.net/

Viewing 11 replies - 1 through 11 (of 11 total)
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