Support » Fixing WordPress » wp 4.9.6 issues delete personal data

  • hello, when i cancel an personla data, my custome get this mail:
    ciao,

    la richiesta di cancellazione dei tuoi dati personali su ### sitename ### รจ stata completata.

    se hai domande o vuoi altri chiarimenti, contatta l’amministratore del sito.

    per ulteriori informazioni, puoi anche leggere la nostra privacy policy: ### privacy_policy_url ###

    saluti,
    ### sitename ### team
    ###indirizzo del sito###

    how can i change those? :
    ### sitename ### team
    ###indirizzo del sito###

    regards

Viewing 12 replies - 1 through 12 (of 12 total)
  • You can completely change that message using the user_confirmed_action_email_content filter. I didn’t have the chance to test it, but edit the message anyway you want and place this code in your functions.php:

    function custom_user_confirmed_action_email_content( $email_text, $email_data ) {
        return 'Ciao, 
    
    La richiesta di cancellazione dei tuoi dati personali su ###SITENAME### รจ stata completata.
    
    Se hai domande o vuoi altri chiarimenti, contatta l'amministratore del sito.
    
    Per ulteriori informazioni, puoi anche leggere la nostra privacy policy: ###PRIVACY_POLICY_URL### 
    
    Saluti, 
    ###SITENAME### Team
    ###SITEURL###';
    }
    add_filter( 'user_confirmed_action_email_content', 'custom_user_confirmed_action_email_content', 10, 2 );

    Just don’t change the ###SITENAME###, ###PRIVACY_POLICY_URL### and ###SITEURL### parts, as they need to be that way to be replaced with the actual values.

    Hello Felipe,
    I meant that the issue is that the customers not read the name of my website ot my url website address but they read:

    ###SITENAME###, ###PRIVACY_POLICY_URL### and ###SITEURL###

    now am I been clear? sorry for my english

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    If you don’t have a privacy policy page, then go to Settings->Privacy and set one up. Then things like the URL will be filled in.

    I have already setted the privacy page through Settings->Privacy but I get the same issue for ### PRIVACY_POLICY_URL ### and also for ### SITENAME ### Team
    ###INDIRIZZO DEL SITO### :
    this is the email content in italian language :
    Ciao,

    La richiesta di cancellazione dei tuoi dati personali su ### SITENAME ### รจ stata completata.

    Se hai domande o vuoi altri chiarimenti, contatta l’amministratore del sito.

    Per ulteriori informazioni, puoi anche leggere la nostra privacy policy: ### PRIVACY_POLICY_URL ###

    Saluti,
    ### SITENAME ### Team
    ###INDIRIZZO DEL SITO###

    https://www.tuscansolutions.it/it/seo-indicizzazione-siti-web-pisa-toscana/

    please try it , leave me a comment and after i will cancel your personal data

    • This reply was modified 1 year, 4 months ago by  carlotoscani.
    • This reply was modified 1 year, 4 months ago by  carlotoscani.

    The problem is in the italian translation. The Translation team should let those strings (###SITENAME###, ###PRIVACY_POLICY_URL### and ###SITEURL###) as they are, but instead they’ve tried to translate that, as can be seen here. It should be correct soon, but until there you can use the code above.

    And there is no need to be sorry for your English, it isn’t my first language too ๐Ÿ™‚

    OK, but after will I see https://www.tuscansolutions.it/it/ instead ###SITEURL### ?

    • This reply was modified 1 year, 4 months ago by  carlotoscani.

    Yes

    I checked the Italian translation and there seems to be a problem with it.

    It adds a space into the placeholders, e.g.:

    ### SITENAME ###

    instead of

    ###SITENAME###

    so the placeholders are not swapped out for corresponding values.

    Also a placeholder has been translated:

    ###INDIRIZZO DEL SITO###

    but it should have been left as:

    ###SITEURL###

    Update:

    I left this ticket open in my browser overnight and forgot to refresh, before answering, so this seems to be addressed above ๐Ÿ™‚

    Just an update here: the italian team has solved the problem with that translation, so it all should be good now. Maybe you don’t need that code anymore, @carlotoscani. Just remember to update your translation files ๐Ÿ™‚

    • This reply was modified 1 year, 4 months ago by  Felipe Elia.

    Hi Felipe,
    I would like to update the translation file but the WP DASHBOARD tell me all translation are good, I hav to manually (in this case where Can i download it?) or I have to reinstall wp 4.9.6?
    regards

    If there isn’t a sign of available updates in your admin bar yet it’ll be very soon.

    You can also visit https://www.tuscansolutions.it/it/wp-admin/update-core.php and click the Verifica di nuovo button.

Viewing 12 replies - 1 through 12 (of 12 total)
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