Support » Plugin: MailUp newsletter sign-up form » WP 4.6.1 don’t save data

  • I can not save the configuration data … I am using the admin user, and I tried to disable all plugins, but it does not work

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi, can you give us some more informations?
    – What theme have you installed?
    – Did you make any change on the included files in the admin area (ex. jQuery or other js)?
    – Did you get this error after the installation of a plugin?
    – What browser do you use? Do you have any error in your browser JavaScript console?

    Regards

    Thread Starter chicnailspc

    (@chicnailspc)

    – What theme have you installed? CINDERELLA THEME
    – Did you make any change on the included files in the admin area (ex. jQuery or other js)? NO, ANY CHANGES (I USE AUTOPTMIZE, BUT I DISABLED IT ON TEST TIME)
    – Did you get this error after the installation of a plugin? THIS IS THE FIRST INSTALLATION
    – What browser do you use? Do you have any error in your browser JavaScript console? I USE CHROME, NO ERROR IN BROWSE (I THINK)

    If you want I could provide credential

    Have you tried to change your theme to default wordpress theme? Does the error persists?

    You can send your credentials to our email address: “support @ mailup . it” (without spaces), so we can help you resolve the issue.

    Regards

    Hi,
    we have updated the plugin, after this update it will let you send us anonymous data about problems and errors.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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